"A great shop, great service, with plenty of choice in…"

A great shop with plenty of choice in bikes to choose from, equally important excellent service!. Mike was very knowledgeable, helping me to choose the right bike for me. A real pleasure to deal with, I collected my bike last week, it was all ready to go when I arrived. Thanks again Mike and Buyabike!

"Knowledge and excellent service "

Buy A Bike were very helpful throughout my buying experience and price competitive with other bike suppliers. Their bike Knowledge was also very helpful when l was looking at bike and size options. Their shop had numerous bikes available and an area where you can test ride the bikes. An onsite service centre with experience mechanics make the full experience very good.

"Great service and swift delivery"

Great service and swift delivery. Highly recommend ordering from buy a bike

"Giant talon 3 "

I received my giant talon 3 today. Process was straightforward, about a week from ordering to being delivered. Originally I ordered a size too small but they were able to change it for me with no issues. Bike arrived semi built, meaning you have to install the pedals and front wheel, which is fine for me. Frame is not scratched or dinged anywhere. Brakes and gears work as they should. All in all I feel good about my purchase and really enjoying my bike so far. Good stuff BuyaBike

"First class service"

Excellent service from the team very professional and helpful offering sound advice customer service was above and beyond.

"Friendly Team"

Popped in over the weekend to get a replacement wheel for my son’s MTB.
Very helpful team, great service, nice cup of coffee whilst waited.

"Second visit to Buy a Bike in three…"

Second visit to Buy a Bike in three weeks, this time to buy an early birthday present for my grand daughter. Now she’s as happy as her younger brother who also got his bike from here a few weeks ago.
On both occasions no high pressure selling, just friendly advice and guidance which made the final decision so much easier.
And this weekend the kids were made up taking their new bikes to the cycle trails in Cannock. Great fun all round.

"Definitely recommend!"

We have now 2 bikes from buy a bike. The 2nd one was for my husband who had his previous bike stolen. Buy a bike gave us good advice and had the new bike turned around within the day. I always feel there is a good selection of bikes and they have good customer service

"Great communication and swift service"

Great communication and swift service, with a great bike to match. Thank you.

"Not recommended - poor customer support to fix defective bike"

Recently purchased a Cube Attain GTC SLX Carbon from Buyabike, after less than 3 months and approx 650 miles of cycling the bike developed a crack in the carbon frame. This was reported to Buyabike who were initially reluctant to take the bike back although under consumer law any defect arising within 6 months is automatically considered as a manufacturing defect.
After waiting over 4 weeks and receiving multiple questions Buyabike eventually agreed to collect the bike and replace the frame.
As I had lost trust in this supplier I requested a charge back from credit card supplier and was agreed to by Buyabike which has now been processed.
I note Buyabike are now advertising my repaired bike on their website as ex demo with 100 miles?
This experience highlights the benefits of using a credit card for purchase of goods which gives enhanced consumer protection in case of defective or faulty goods supply.