"Fast and efficient and very helpful I…"

Fast and efficient and very helpful I was in and out with everything I needed

"I don't often write reviews however I…"

I don't often write reviews however I have been really impressed with Buy A Bike.
The cost of the bike was one of the lowest I could find, would highly recommend them A++++ will be using them again

"Brilliant experience, highly recommend!"

I am delighted with the service from BuyaBike; having selected a bike on the BuyaBike website I phoned the office to ask a series of questions, including postage to Northern Ireland, all of which was answered quickly and in a very helpful and reassuring manner. When it came to payment I had a little trouble from my bank which delayed the processing; BuyaBike were very patient and put the bike aside for me so it would not be sold to another party, and issued an invoice with a payment link for easy payment once the bank issue was sorted. Posting of the bike was very prompt at a couple of days after payment, and the delivery was equally very prompt with a careful and courteous service from FedEx. The bike was very well packaged in a large BuyaBike branded box, with ample protection and packaging to ensure the bike arrived in immaculate condition. Setup was as simple as rotating the handlebars and setting the seat height, after which a first ride revealed everything set up perfectly with smooth immediate shifting and perfect brake alignment. Any bolts I have removed (bars, bottle cages, and rear wheel to remove the dork disk) have shown ample grease applied and a very high standard of build. Overall excellent service and a very happy customer!

"Great company & 5 Star Customer Service"

I purchased the bike easily from their website and was kept up to date with the progress of the order via email.
Unfortunately the delivery company failed to deliver the bike when they said they would :-(
After contacting Buy a Bike, a lady called Julie got on the case and chased the company to confirm when it would be delivered, I cannot state enough how much effort Julie put into getting the bike delivered to us at the earliest opportunity! 5* customer service. I would highly recommend Buy a Bike and I will be using them for future purchases.

"Great Experience all round"

The team were great , very efficient product delivery. Extremely helpful and knowledgeable.

"Can’t fault buy-a-bike 👌🏼"

Great service from the team. super quick and easy to deal with- ordered late Friday night it was ready and being collected Saturday morning - fully assembled and ready to go. Amazing choice of bikes and loads of them in stock too

"Easy and straightforward transaction…"

Easy and straightforward transaction and they were really helpful when I needed to adjust delivery date due to being away.
My son is over the moon with his new bike

"second time buyers this year"

second bike purchase from BuyaBike this year. GT Grade Expert. 2021 model at a great price. Needed advice on tubes or tubeless set-up & Louis was very helpful with pros & cons for both. I chose tubes with tyre liner, my wife has gone tubeless. Happy with both options! Bike was setup perfectly & rides beautifully but I may choose to have the 6 week check done locally purely because it's a 2.5 hour round trip each time to drop off & then collect at a later date. More than happy to recommend both bike & shop to everyone.

"Very quick delivery"

Very quick delivery - very smooth process and good comms. Thank you!

"Electric Bike Online Purchase From Buy A Bike "

I purchased my electric bike online from the Buy A Bike website.
Before I purchased it, I had a few queries, so I contacted Buy A Bike by e-mail and got a prompt answer, which answered my questions.

The website is easy enough to use, making it clear which bikes are in stock and which are not.

Fortunately for me, the bike was reduced in price, just before I purchased it.

I decided to use Klarna to pay for the bike as they offer interest free credit. I applied and the procedure was straightforward.

Buy A Bike acknowledged the purchase and told me roughly when the bike would be shipped to me. I live too far from the shop to collect it. Shipping was £29.95 for a ‘large’ item.

Buy A Bike arranged Fedex as a courier. Fedex and Buy A Bike kept me updated as to the delivery date and time.

The delivery arrived on time and the bike was undamaged. It arrived covered in ‘bubble wrap’ in a massive cardboard box.

Having unpacked it, I consulted the online video provided by Buy A Bike, which told me what I had to do next. Basically, straighten the handlebars and tighten the nuts. And also fit the two pedals. Note: Left and Right are when you are sitting on the bike. Not when you are looking at it. I phoned Buy A Bike to ask a few things and they were helpful.

The bike battery arrived charged to 22%. It took me a few hours to charge it to 100% before I first used it.

Overall a good buying experience, with good service.