"Great Product, Price & Friendly /Service"

I have used Buy Garden Paving for both my back and front gardens and have always found them to be professional, helpful and friendly in both ordering and delivery. The product was a good price and quality with no breakages! Could not recommend highly enough.
Sharon - Shoreham by Sea

"Very easy transaction"

Very easy transaction. Haven’t paid the slabs yet but very happy with, process, super quick delivery options and the communication. Would definitely recommend.

"Broken tiles in delivery and no replacements unless photographic evidence provided. On a £1500 order!"

I ordered £1500 of grey porcelain pavers and each of the pallets had cracked tiles at the bottom. In total there were 10 scrap tiles. I called up to ask for replacements but was told that photos were needed.
Unfortunately I didn't take any photos, partly because I was paying for labour to help lay the pavers and because the skip we had was due for collection.
To be told that photographic evidence was required after spending over £1500 is pretty low.
The assistant I spoke to was particularly curt.
I will therefore be leaving negative feedback.

Additionally, I'm not stupid and did order 15% extra but you managed to destroy all of them so thanks for the advice.
And furthermore, you don't always read the terms and conditions of sale when in the middle of laying a 50m2 patio.

"Great communication and speedy delivery"

Great communication and speedy delivery

"Refuse to take back the untouched slabs"

I purchased slightly more slabs from BGP due to a miscalculation. Upon delivery, one slab arrived in a full pack, while the second pack was not full and was delivered loose. I have some unused slabs from that loose pack, but BGP is refusing to take them back. My concern is that if the slabs were delivered loose, they should be able to be returned in the same manner. I cannot dispose of them or give them away, as they are worth over £300. I am not satisfied with the service and recommend caution if you decide to buy from them.

"Pavers as illustrated, delivery efficient and timely"

The pavers were as expected and the delivery on time and straightforward.

"first class service"

very helpful in advising and delivering what i need for garden project
would definitely be using them again should the need arise

"Great service"

Great service

"Excellent product"

Excellent product. Delivered on time. Will definitely buy again when required.

"Good quality leaf blower delivered on…"

Good quality leaf blower delivered on top highly recommend for home garden use and great value too