"Recent happy to switch customer "

Only recently switched from Calor thier lpg pricing had gotten ridiculous & don't get me started on thier total lack of customer service. Stephen who was dealing with our switch was helpful & professional & made the switch easy & uneventful. I've had good customer service throughout & our 1st delivery was on time & the driver was lovely.

"Excellent company to deal with"

Excellent company to deal with. Delivery very efficient and staff very professional and helpful. Can highly recommend thief services. Had great service today from Jo Callis who answered my questions swiftly and followed them up as requested.

"It was a great experience "

It was a great experience

"We've been with them for years now and…"

We've been with them for years now and never had a problem with our supplies.

"I'm a new customer"

I'm a new customer, but the arrangement for transfer from previous supplier could not have been easier. The whole operation was completed in two weeks and the first delivery arrived on day promised. Happy so far!

"Excellent Service - always contactable"

I have been a customer of Northern Energy (LPG) since I move 'off grid' to Cumbria in April 2021.
The reason for choosing and remaining with Northern Energy is that I am always able to speak with a member of staff whenever I call up. There is no automated system or push to find your answers via a website or chatbot.
Each representative of Northern Energy I have met personally or spoken with has been polite and helpful.

"Excellent service as always from this…"

Excellent service as always from this company. A problem we had last year was handled quickly and efficiently.

"This company is amazing"

This company is professional, effective, & really came to my aide in a critical moment. I was being held over a barrel with a supplier as I was out of contract & out of gas; they would only fill my tank at an extortionate price & only if I signed a new contract - Avanti gas beware! I was in a dilemma but upon looking around Kettlewell fuels under Northern energy came to my rescue. They supplied my gas, sorted a good contract quickly, which I am really pleased with & the customer service was amazing. I really look fwd to the next 2 yrs under this contract with such a great team.

"Beyond five stars!"

This is such a lovely Company to deal with. Customer Service is beyond 5 stars, phones are answered immediately, and the team are so helpful. They have supplied my heating oil for over 10 years, never cancelling a delivery because of the weather, even though we live up in the sticks. They have a computer re-ordering system that lets you know when you may need a delivery and will send you a text. If you don't need that delivery or need it sooner, just call them and they will put it forward or back, nothing is too much trouble.

"Being kept up to date with deliveries…"

Being kept up to date with deliveries etc. especially by Jess Silver . Only just switched to Northern Energy but very impressed with their service