"What a bunch of incompetent installers"

What a bunch of incompetent installers, they flooded my home and acted like was all normal. From senior management that hides away when contacted with any aftersales enquiry, to the cowboys installers they hire via sub letting their contracts in order to then pass the blame down to them claiming they work self employed.
Not worth the hassle. Horrific experience all around.

"Terrible"

Engineer damaged the boiler and tried to cover it up with white paint, despite assuring me he’d change it. He also put the floor boards back down and left a huge gap and didn’t lay the carpet back down properly. Emailed them several times with no response, so googled them, to discover they’ve gone into administration!! How nice of them to let their customers know. Or for the administrators to. So now we have no warrantee on a boiler that I’ll be paying off for the next 10 years and floor boards and carpet to fix. Don’t tell me their sales people didn’t know in April 2022 what was going on with the company. Still continuing to sell boilers and warranties was immoral and dishonest.

"Cancel direct debit"

Just had email boiler plan gone into administration on 30th June 2022 but still took my direct debit in July robbing t#$€s

"Boiler plan owe me £750 that they…"

Boiler plan owe me £750 that they agreed to pay after they fitted a boiler that did not meet regulations. Have found out today gone into administration, I'm not surprised as never dealt with such a shoddy company. I'm sorry for anyone else they owe money or remidiual work too

"Not the best"

I had boiler installed a few years ago and paid the monthly service subscription, each time engineer came out and said something wasn’t up to spec ( from the installation) and he would go away and come back to rectify - not once ! Furthermore this year I list my phone and wallet and cancelled everything, I realise now that I’d paid a years subscription but no contact - if ringing my mobile then you’ll never contact me, if they are selling something I get lots of contact yet when they owe me money/service none.

"12 months of payments for nothing"

Signed up for a monthly payment to include a yearly service, they messaged me after 12 months of payments to say they are unable to serve my area. They have continued to take payment even after "cancelling" my plan. E-mailed with no response and not able to reach them on the phone.

"Incompetent and Unprofessional"

Boiler Plan, via D&G, were booked in to service my boiler on a Friday afternoon (the only convenient time for me). However, late afternoon they called to rearrange as the engineer was 'delayed'.
We agreed that he would attend the following Friday afternoon. On this occasion they didn't even bother to call me - he just didn't bother to turn up.
Two wasted afternoons, a waste of money, and a clearly incompetent company.
AVOID, or cancel your membership ASAP!

"Just had my annual boiler check up by…"

Just had my annual boiler check up by Tim , very pleased with this service . He spent the best part of an hour making sure it is up to scratch and in good working order Tim not only checked my boiler but fixed a leaky pipe under my toilet sink which he happened to see dripping. Great service thanks again

"Very disappointed"

Very disappointed. They have cancelled my service plan as they say they have no engineers, yet still take my money by direct debit. Responses from them are erratic.
Annoyed.

"On the 23/5 I had a valiant pro tec…"

On the 23/5 I had a valiant pro tec boilier installed by Amrit . He was absolutely brilliant and extremely tidy .