"Commande non livrée"

J'ai passé une commande le 21 janvier. J'ai bien reçu la facture et le prélèvement a bien eu lieu, mais aucune nouvelle pour la livraison. Par Email ils ouvrent un ticket mais aucune réponse.

"1st class service"

1st class service, always helpful. Product range good.
Tried others but Annke take some beating.
If and when required I will use again 100%.

"Even there do not exist a WLAN-Camara…"

Even there do not exist a WLAN-Camara which could work in my environment jet - helpful information. Maybe there will come one in the future.

"The support I received was excellent"

The support I received was excellent, the technical agent (Echo) was helpful and thorough with their fault finding efforts and the customer service team responded quickly in replacing my device once it had been determined to be defective....all in all a positive experience.

"Sons cctv system "

Thanks for all your help my son is pleased with service so far I believe he is getting a new hard drivesent out i thought yourselves would just send him a new box out but not for me to say but thanks for all your help

"Dopo un mese di utilizzo"

Dopo un mese di utilizzo, un vostro NVR si e’ guastato. Impossibile accedere al sistema, porte Ethernet spente, etc. Vi ho avvisato su email e whatsapp, inviandovi video del NVR come richiesto, mi avete risposto con risposte programmate. Dopo 4-5 giorni ancora nessuna risposta seria. Quindi non posso che esprime la mia massima delusione………

"Very detailed advice and follow ups."

Very detailed advice and follow ups.

"I appreciate the timely and informed…"

I appreciate the timely and informed customer support that ANNKE provides.

"Absolutely excellent service "

Absolutely excellent service
I contacted the Annke live chat service
Ava sorted my problem instantly
Perfect service
Thank you

"Jane from The ANNKE Help line provided…"

Jane from The ANNKE Help line provided essential assistance without which I would never have been able to resolve this issue. Her patience, professional manner, technical skills and ability are what I believe our American cousins would express as being Outstanding.