"good product"

good product, fast delivery, immediate response

"Thank you very much"

Thank you very much, with the key you sent I was able to unlock the NVR. You were great, fast and responsive

"Always get back with a resolution"

Always get back with a resolution

"Πολύ εξυπηρετικός και επαγγελματίας"

Πολύ εξυπηρετικός και επαγγελματίας! Στο πρόβλημα που είχα με όλο το σύστημα καμερών με βοήθησε πλήρες και μου έλυσε το πρόβλημα. Ευχαριστώ πολύ για όλα!!!

"Beware - wireless camers range is not as per website. "

I ordered a wireless 8 camera kit. This is the fourth kit I have purchased from Annke over the last 10 or so years. Website said 1000m range. I thought this was stretching the bounds of probability but only needed 100m so thought I'd be OK, Cameras can't even manage 100m.
Annke customer service do not seem able to understand they can't quote 1000m and then tell me they meant 100ft (yes ...ft)! Complete shambles. I am now heading to the small claims court!

"Outstanding Technical Support Team"

I recently had an outstanding experience with the technical support team for my Annke security camera. Joy who assisted me, was incredibly knowledgeable and efficient in resolving my issue. She game me a step by step guide through the process of upgrading the firmware for my cameras. Your support team went above and beyond, providing helpful tips for optimizing my cameras performance. I truly appreciate their professionalism and prompt assistance. Highly recommend this exceptional service for anyone needing reliable technical support for their security cameras!

"Joy was very kind and quick to give me…"

Joy was very kind and quick to give me a solution.

"The company helped with personal…"

The company helped with personal issues, these was not about the quality of the product, as what I saw the product was very good. But the communication was outstanding. Thank you.

"Très très bien ,avec le chat très bonne…"

Très très bien ,avec le chat très bonne explication ,répond à toutes vos questions,avec toute les explications techniques
Tres content

"The product is good"

The product is good, but the documentation is sparse. Not all the features are covered in the Quick Start Guide, and a lot of those features are necessary.