"Excellent service"

Excellent service. Ordered arrived two days later. The jmt6 is well worth the money I can’t wait to get out exploring. The customer service team have been exceptional thank you

"Absolutely superb all around. "

Absolutely superb customer service from the Jorvik team both before and after buying our trikes. A special shout out to Sam and Tash who guided Louise and me through our test rides in the showroom.
Building the trike up was an absolute pleasure; well made and well engineered parts which went together very smoothly; very clear instructions. The build took me about 3 hours for my machine; I'm going to build Louise's after we have moved house.
Getting used to riding on our less than perfect road surfaces has taken three 5 mile rides - haven't grinned so much in years.
Most importantly I am unable to drive due to my disability. My JMT6 has given me a lot of my independence back.

"Great Company helpful and informative "

Great Company , great customer service and communication excellent , friendly staff .

"I have a JMT7 trike from Jorvik and had…"

I have a JMT7 trike from Jorvik and had a quiery about
the saddle becoming slighly wobbly. Within a day Natasha responded to my quiery and included a straightforward video of how to adjust the saddle seat post. Excellent service.

"Proud owner of Jorvik JMT6"

Since August 2024 I am a proud owner of a Jorvik JMT6 250W. I have been riding it all winter around the village and get a lot of pleasure out of it. 300 miles without any defects, punctures or disappointment.

"Love the trike, Poor instructions"

Love the trike…but… nowhere in the paper instructions nor on your you tube tutorials does it explain to remove the little plastic spacer from the front brake pads. Gaaaaah. I spent an hour trying to get the front wheel into the forks. Really spoilt my enjoyment of the trike arriving. Why on earth would you not include this in your instructions? Having never looked at a bikes breaks before how can you assume I’d know to remove it?! That said, once finally assembled I’m very pleased with the machine and would recommend it.

"Great service"

I have Parkinson's disease and as such movement and exercise help keep the symptoms at bay,I have always been a keen cyclist but due to my loss of balance my conventional bike was no longer an option for me.
I searched the market and found Jorvik Tricycles and I thought that I could manage to handle one allowing me to get out and about again.
I looked at a couple of used tricycles, the first didn't suit me at all, the second I thought would do the job but after a few rides I realized it was perfect for me.
I decided to make an appointment to visit Jorvik and check out what was available.
My wife and I arrived over an hour late due to traffic/weather conditions. we were met on arrival by Tash who provided some decent cups of tea before handing us over to Matt.
Matt firstly asked what I wanted from a tricycle and what experience I had of cycling, he then went through the range and the pro's and con's of each model.
I was then escorted around the test track until both Matt and I were happy enough to allow me to go solo.
I can't say how many laps of the track I did I was so taken with being "free" again, I asked for some adjustments to be made which were done in an instant by Sam the technician who really knows his stuff.
I settled on a JET E 20" tricycle and Sam set one up to suit me and completed a PDI while we waited (with more tea!)
While chatting to Matt he explained that the company had come about by his boss James search for a tricycle for his father (who I believe also has Parkinson s).
In short I was very happy with the service received and delighted with trike.

"The trike arrived well packed and…"

The trike arrived well packed and undamage. All the bits were there and it was easy to build. Follow up orders arrived quickly

"Really nice website made choosing easy."

Really nice website made choosing easy.

"Order delivered helpfully and assembly…"

Order delivered helpfully and assembly was simple but that written I was a motorcyclist for a long time so familiar with machines.
Riding the machine is fun and I am still learning 🤔