"Attended to open day"

Attended to open day. Plenty of people on hand to help discuss the product. Also spent a lot of time helping me get the hang of how to ride the tricycle. Very useful having a good sized indoor track, especially for learning to steer.

"Testing Tricycles"

It was good to be able to ride the tricycles on the new test track before making the decision to buy one. It gave me the opportunity to test out different models. Staff were very helpful and knowledgeable

"Life changing - Trikes delivered to Five Acres Community Garden CIC"

We run Five Acres Community Garden CIC, based in Newton Aycliffe. We are a bespoke Day Centre for 16+ years School & College Leavers with Learning Difficulties. Following a grant from Great Aycliffe & Middridge Partnership (GAMP) We contacted Jorvik Tricycles to supply 3 x electric trikes for our Champions. We ordered 3 trikes, they were delivered when promised and you will not appreciate the difference they will make to our Champions lives, some of which have never ridden a bike before - life changing and absolutely marvelous. Jorvik Tricycles are great people to deal with - will certainly purchase from them again.

"Had a great tryout at the open day…"

Had a great tryout at the open day which gave me a lot of confidence for future outings on my new steed!

"Ordered a tricycle on 27th Feb"

Ordered a tricycle on 27th Feb, item showed as an in stock item therefore should have been dispatched next working day. Telephoned today 4th March to ask if they had any idea when delivery would be, as website states 3-5 days. Only to be told by a really rude customer service member that the item was out of stock and we would now be looking at towards end of March. Rude person in customer service insisted that item would have been showing as out of stock and simply would not believe what I was telling her. We now have to wait for this item another 3 weeks or so. It is a birthday present, the person chose the colour ( there was only 2 colours in stock ) and now we have to tell her that it won't be there for her on her birthday. Really p####d off with customer service person, and if it weren't for the fact that this was chosen specifically by the birthday girl I would cancel.

Would I recommend this company to others ? Not a chance. Really disappointed.

"First experience from build to drive"

As an update trike assembly was easy and even more impressed with the trike - its the JMt7 - really well constructed, excellent components and a LOT of thought has gone into build quality and the best components. HIGHLY recommend this model and so many interested neighbours in getting one as well. Well done Jorvik! Easy to ride and 250 watt motor more than enough power.

"Jorvik trike experience"

Great experience on the new test track.Friendly people. James saw us ahead of our appointment as we arrived early and James was brilliant teaching Anna to ride the trike. We ordered and were told it would be delivered within a month and it is coming tomorrow after only 8 days.

"Amazing facilities, staff and choice."

Amazing facilities. Having a test track was fabulous, and being allowed to try out so much of the range went a long way to helping us to choose the right trikes for us.
Rosie was wonderful- welcoming, friendly, knowledgable, supportive and so patient. We were even allowed to try out fitting a trike into our small van.
We had a wonderful day.

"Friendly, helpful support"

Buying a bike has never been so easy — or hard… bikes are available everywhere and at a huge range of prices for a huge range of models and qualities.
But buying an e-trike is totally different, and more so when I wanted to buy one for my beloved partner who no longer felt stable enough on a two-wheeler. And, this was in 2021 in Spain… and I ended up at Jorvik, where, in a couple of phone calls I was helped quickly, efficiently and in a very friendly way. Not long afterwards, after paying import duties, a huge crate was delivered containing the trike, that was easy to put together.
Two years later, I needed some plastic trims that were eventually sent at no cost except the postage — a very reasonable deal! Only the import duties were ridiculous, but the trike was looking good again.
A year later, a problem with a bearing developed that in the UK could most likely have been fixed at the local bike shop. But this is Spain and such matters work differently here. However, the important thing is how Jorvik dealt with my requests for information and suggestions. That service was amazing, fast, thoughtful, friendly and perfectly supportive for having the work done here… at a motorbike repair workshop!
Full marks to Jorvik for being so supportive!

"Jet E…"

I have done over 4000 miles on my Jet E and could not be more pleased. I have balance problems and so not able to ride a normal bike. The trio has got my out and about in town and allows me to shop. I am now thinking of upgrading to a mountain version to allow longer journeys.