"Te may never come"

Ordered multiply of this product hoping to get them by Christmas but no such luck. Even worse news they still are not here after more than two weeks. The delivery said it would be 2-4 business days. That’s not even close. Can’t tell if the product is good or not but the service certainl is NOT.

"Fire Blankets"

Hello, I had a great experience received my order with no issues, However I have a friend who placed an order before Christmas, they were paid and email sent they were “on the way”, but she never received them. She has reached out but can’t get a response ftom Prepared Hero.

"This is a scam"

This is a scam. I ordered 5 of these fire blankets for Christmas gifts on December 1, 2024 and have never received them. I have received emails claiming the blankets are "on the way" probably to keep me from letting people know they are scammers. Do not purchase from Prepared Hero Family Partnership on Facebook. Use Amazon instead. Lesson learned.

"Best Christmas Gifts!"

I gave these as gifts to my family/friends. Everyone was really grateful and I feel so good about giving them away to help protect them from a possible disaster.

"Find a fire blanket from a different source"

While I believe that this is a good product, their customer service (if you want to call it that) is very poor. The email address is inactive. No one answers the phone. I ordered 6 blankets and only received two. After weeks of waiting for the other 4 to ship, and silence from this company, I had to get PayPal involved for a partial refund.

"Makes a great gift"

My purchase was so that I could present them as gifts for Christmas. Each one who received one was so thankful after seeing advertisements about a fire blanket. No one has had to use it yet, thank God but it feels good to have a great plan in case it does, thank you

"Scam"

Scam. Don't Buy.

I ordered 4x blankets on Nov 27 and have not received them. I waited until the Canada Post strike was over (in case that was the issue) but requested a refund in emails on Jan 2 and Jan 7 and have not been refunded. The first email at least received an email that read:

"Due to extremely high demand, we're experiencing a larger-than-expected volume of orders. Rest assured, our team is working around the clock to ship your order as quickly as possible.

If your order has a tracking number, you can follow its progress here:

If you don’t have a tracking number yet, don’t worry; you do not have to take any action. We’re closely monitoring your order to ensure the quickest possible delivery,

We apologize for the delay and thank you for your patience and understanding."

This must be a scam and I'm sad that I fell for it but hope others will heed this email (and others here) and not fall for this!

"For Christmas We gifted 2"

For Christmas, my husband and I bought the hero blanket for both our kids and ourselves so that we can have peace of mind if or when a fire happens. Thank you.

"It made a great Christmas gift to my…"

I made a great Christmas gift to my kids for there homes. I want them safe.

"I ordered 4 fire blankets and a hook"

I ordered 4 fire blankets and a hook. The hook arrived promptly, however I am still waiting for the blankets. Multiple phone calls and was on hold then told to contact them via email. Emails were undeliverable. No way to contact them.