"Fire blanket gifts "

I ordered several fire blankets. I gifted them to my children and siblings. It gives me peace of mind to know that family members can quickly put out a small kitchen fire.

"We're very prompt about getting my…"

We're very prompt about getting my material to me and it has been a good safety measure for my family

"Easy peazy!"

Easy peazy!! Ordering and completing the payment and shipping areas were quite easy!

"It was so easy to order"

It was so easy to order, shipping was fast, and we loved giving gifts to our friends and family.

"Do not order from this company!"

Do not order from this company!
My wife ordered blankets totaling over $160.00 and never recieved any. Looking at our charge cared they charged our card twice. Have sent numerous emails asking for a refund and to cancel the order. NO reply’s form them. We did finally got one of the charges refunded but no response to remove the duplicate charge!

"Buyers beware!"

I ordered 12 fire blankets on November 24, 2024. I received 2 boxes on November 26th, each with 4 blankets. (so I'm missing 4) I have been trying since that time to get the company to send me the missing fire blankets. They have told me they will ship them and don't. Most recently I've been told I received them and they included the information for my first delivery. (which was short) I am only getting the run around. Still no blankets. Very disappointed!

"A Must Item In Your Home!"

Thanks for your hard work in promoting fire safety. I've given each of my family members a PREPAREDHERO FIRE BLANKET as one of their Christmas presents.

"Chimney fire"

Last night we had occasion to use our fire blanket. We had a chimney fire and we tossed the fire blanket over
the fire in the fireplace and had the fire out by the time the firemen arrived. We were very grateful to have had a fire blanket handy before there was any damage to the house.

"Why are people saying they already got their blankets when we ordered weeks before them and have not received ours? "

Update: We finally received our order, but I get the impression that actions we took (such as writing this review) got their attention more than simply emailing. My opinion is that they have more work to do to improve their customer service. For one, they should have a live person answer the phone. For two, they should use a physical address that is not associated with 'problematic' companies. Three, send out orders in the order they are received. They may have a good idea and a good product but our opinion is that the service needs improving.

UPDATE: We STILL have NOT received our blankets.

We ordered four blankets and a hook more than 2 weeks ago and have only received the hook, not the blankets. The phone number provided has a recording that says to email. We have emailed 3 times, one of those times the email was undeliverable by Outlook. The last time we emailed several days ago it was not replied to at all. Heaven forbid we need one of these blankets and do not have it because we have possibly been misled. We are about to try and reverse the charges on the credit card because in checking out their address, it seems a large number of companies use the same address. Too many untied ends and we are beginning to feel we have been scammed.

"Seems like a great product …"

Seems like a great product that is well designed. I bought 4 hoping I never have to use them but just in case. I gifted 2 to my daughter and her family, and kept the other 2 for myself. If it performs as well as advertised it is 100% better than a fire extinguisher.