"System functioning again with timely actions and replies"

Address updated correctly on pending shipment.

"I ordered a fire blanket on 12/15 and…"

I ordered a fire blanket on 12/15 and received a confirmation email that my order was being processed but it still has not shipped. I have attempted several times to contact their customer service via email or phone but have had no success. I guess my only option is to dispute the charge and leave a review about my poor experience.

"My friends and family loved receiving…"

My friends and family loved receiving the blankets. Now I'm getting requests for them (I'm in So. CA. If I order more and receive the quantity discount?

"My order was to give to homeless"

My order was to give to homeless. Hope it helps in the cold winter. I was thankful for the savings on bundles. Maybe when get more money, can purchase more. Thrilled how fast they arrived.

"I tried ordering before Christmas but…"

I tried ordering before Christmas but had trouble with my PayPal account. I then ordered again right after Christmas and the order went through. The 8 pack arrived about a week later. I bought them to give to my whole family!

"I bought them for my children and…"

I bought them for my children and grandchildren. One for each house and one for each car. Hopefully, they will never have to use them. But it is a little "Pease of mind".

"I ordered 8 fire blankets on 12/12/24…"

I ordered 8 fire blankets on 12/12/24 and received a text on 12/14/24 that my order was in its final stage of being shipped. As of 1/9/25 I have not received my order or an update status. Phone calls are not being answered and I am beginning to believe that your company Prepared Hero is a fraudulent company. I'm ready to report this company to my state AG for review and to warn everyone on the internet that you are a scam.

"Potential disaster diverted with our Prepared Hero Cloth"

I purchased Prepared Hero for each of our daughter’s families for Christmas a year ago. Of course I got one for our home as well.

While a son-in-law (contractor) was replacing a microwave above our gas stove, our daughter was helping. To keep any debris from getting into the cracks and crevices of our stove top we covered it with a handy dandy drop cloth.

Very soon after the work began we all smelled gas!! Our daughter got off the stove top, where she had been “laying” to help with said microwave. There was a small hole in the drop cloth that was being burned. Obviously we had bumped the burner knob which turned on & we had a little fire. Little because I immediately grabbed my Prepared Hero cloth which did what it was created to do.

Although the flame was small, it could have been a disaster.

Again, thank you for selling to wonderful product!!

Victoria (Vicki) Smith

"What people should know"

OrderPH29133877519. Did not get my order yet.

"I purchased 8 fire blankets"

I purchased 8 fire blankets, and 1 hook, for me. I gave them to my 3 children, my 3 sisters and I have one in each home. I hope never to use them, but I feel a lot better knowing my loved ones are prepared. They arrived within 2 weeks. Im thrilled!!