"With the kit I was able to give one to…"

With the kit I was able to give one to both my children and one to my oldest granddaughter and I have one and the blanket for the garage. The spray near my stove just in case. Being in my 60's I am not sure my response time with a extinguisher would be fast enough.

"Returns are impossible"

Returns are impossible. Don't believe them especially before you buy any of their products. Their customer service phone number they give you, hangs up on you. Your first email to them is ignored, then they block you from sending any more emails… I would not be surprised if there were a class action lawsuit against this company because of their deliberate refusal of any returns.
No wonder they’re selling through Meta (a company that doesn’t get involved with their users.

"Received today!"

Update. I received my order today.

I want to be able to give a 5-star rating. Ordered on 12/26. Payment cleared the bank. I have no order confirmation or shipping status. Emails return undeliverable every time (three times). No one answers the phone. I ordered 12 to share with family members. Very concerned!

"My order arrived quickly"

My order arrived quickly, and everything is as advertised. I practiced taking out a blanket and it was easy. I hope I never have to actually use it, but I feel better with one hanging on the kitchen wall, and one in the living room.

"I bought 4 of them as Christmas…"

I bought 4 of them as Christmas presents. They were a hit!! I got one for myself also. I hope none of us ever have to use them, but happy they are here.

"Received only a Hook for $50.00, No blanket.. Undeliverable support email address and phone# doesn't ring.."

I had placed the order PH29134963319 on Dec 28, 2024 for one Emergency Fire Blanket and one hook. Received the package on January 3, 2025 with only the hook. The shipment status is now showing complete, the preparedhero.com email address is undeliverable, and the 1-833-669-4376 phone# doesn't ring.

Un-Satisfied Customer- Dan

"Horrible customer service / shipping"

My order PH29129369419 has still not shipped yet. Their website guaranteed shipping by December 24. When I call them, I get an automated message to email them. When I email them I get this error message “Recipient address rejected: unverified address: Mailbox might be disabled, full, or may not exist on the server”. So I can’t communicate with them at all. Horrible customer service experience, especially when I’m paying a lot of money for their products.

"User friendly website"

User friendly website. Able to find exactly what I wanted. Arrived on time.

"Peace of Mind"

I love my purchase and that I was able to share these Fire Blankets with my family members. To give us all peace of mind for safety, if needed, if a fire were to occur! Thank you!

"I was visiting my Sissy"

I was visiting my Sissy, we were using crock pots and fondue pots. One of the fondues got knocked over and the gel fire started trailing down the counter. My brother in law calmly said, “Dio it’s behind you under the oven” Dissy immediately unwrapped the fire blanket placed it over the fire, within a minute it was out!
Within minutes I had 4 fire blankets ordered for Christmas gifts.
I highly recommend them for your kitchen!