"Bought as a gift"

Hi, I seen your advertisement on Face Book and went to your website and ordered your four pack. I thought it would be a thoughtful Christmas gift for my grown children and their family. I also ordered the hooks to hang them. Thinking I ordered a four pack of them,but I only ordered one. I received my order in a timely manner before Christmas. My wife bought some hooks from our local hardware store, my children were very happy receiving their fire blankets for Christmas saying it was a very thoughtful gift. A few days after Christmas, I received what appears to be another four pack of fire blankets. I was not billed for them,and I sent you a message on your website on weather or not I should send them back. I’ve be waiting to hear back from you, on what to do.

"Ordered December 12th still NO BLANKETS"

On December 12th I ordered 8 blankets and 3 gloves. I paid extra for “front of the line” shipping. I received the gloves promptly. The blankets HAVE NOT YET ARRIVED! I have called the company many times only to receive a recording and then they hang up. I have emailed several times but NO RESPONSE. The blankets are now on sale for less than I paid and I HAVE NO BLANKETS. I have received many emails offering to sell me more blankets, which o would have bought if they had only responded!
we wanted the blankets and are very disappointed!

"(IX)"

Military grade product that does deliver protection. If you find your 1st and/or 4th amendment(s) are being violated, do consider this product.

"We were so surprised on Christmas"

We were so surprised on Christmas. We exchanged gifts with our sister and her husband and when we opened our gifts we had each given the other the same gift: a Prepared Hero fire blanket!!!

"A GIFT YOU HOPE NEVER GETS USED"

THE DELIVERY WAS PROMPT , THEY WERE LARGER AND OF BETTER MATERIAL THAN WHAT I EXPECTED. WHILE THEY WERE GIVEN AS GIFTS I THOUGHT THERE COULDN'T BE A BETTER GIFT TO SOMEONE THAT YOU HOPE THEY WILL NEVER USE.

"product good/customer service is terrible"

Love the product but the customer service is not always that great. One of my shipments was lost and they were great to send a new shipment, but then I had 2 of the 20 blankets I ordered (with hooks) that didn't have the hole at the top so I could hang them and the customer service has been horrible. I have called many times, never to talk to anyone and I can't even count how many times I have emailed and nobody will get back to me. Very disappointing.

"Ordered on Nov 30, 2024 and still received nothing"

I placed my order on Nov 30, 2024, my credit card was charged on Dec 2. It is now Jan 3, 2025 and I still have not received my order. I've emailed customer support back in Dec to check on the status of the shipment and there was no tracking number at all, just an "order confirmed" status. I've called their phone number and it doesn't even ring. I will be calling my credit card company to reverse the charge.

"Safety and peace of mind"

I received my fire blanket in very short order after purchasing. Bought this for peace of mind. Thankfully, have yet to need it. Now I keep it on a hook in the kitchen for easy access. Thanks for a great product.

"You answered my email quickly"

You answered my email quickly, but I still don’t have my order. The order should have been shipped along time ago. Your service is not satisfactory at all. I will be contacting my credit card company to reverse my charge because at this time your company is terrible.

"high quality product"

Glad i purchased the product and have piece of mind if a small fire were to happen.