"MOST IMPORTANT PURCHASE!!!!"

Aside for the delay in receiving these fire blankets, they are beautifully packaged and already shared as gifts with my extended family (I purchased 12 due to the incredible reputation these have). Hoping to never have to know but the sense of security knowing my family and I are equipped is a relief.

"Terrific gift for everyone"

Terrific gift for everyone. I purchased 12 of these to add to my Christmas gifts for safety all year round!

"No shipping update and no instructions "

There was no update on shipping and then the product ordered arrived in 2 shipments on different days. Also no instructions included so I had to request info and send it to the recipients I had purchased them for.
So updated shipping would be great and a card in each product showing how to use etc.

"I bought the 4 pack for my 3 family…"

I bought the 4 pack for my 3 family members and gave the extra one a gift to my neighbor. She loves it.

"great product"

shipping took a little longer than expected (2 weeks), but was still here by Christmas. Great product and useful gift!
thank you!

"I love the products but didn’t like not knowing when i would get them."

I love the products. What i wasn’t happy about was that there was no mention of how long it would take for me to get them. I ordered as Christmas presents. It came in after Christmas. I would have been fine with that if i had just known that. I have twin girls and they both have apartments with their boyfriends. I thought this would be a great safety product for them. Thank you

"Order placed 6 weeks ago never received. So disappointing."

My order PH29112251219 placed in November has not been received in full. I only received ONE HOOK. I want a refund. I will never order from your company again unless you resolve this soon. Please no AI generated respond. Call my mobile 734-355-4115 .
Donna Leech
Your representative Carlos responded to me on 12/11 and said my order was shipped to an address on Singh Blvd. I replied that is not my address and I confirmed the correct address. He then said he created a new order so my items would be reshipped. Thereafter, I received one hook but no blankets. I called your 888 phone number a few minutes ago but answering message said high volumes at this time and did not give me the option to wait for the next representative.

"Fire Safety is Important "

Packaged well. Arrived quickly. Wish the hooks should have been free.
FireBlanket now in place.

"Hard to get in touch with Customer Service."

PH reached out quickly to help resolve. I emailed as requested but the link on their Contact Us page included a colon (:) at the beginning of the self-populating email, which wouldn't allow me to send it. In deleting the : it has now gone through. I will update again if needed.

Hi, You are definitely a 5 Star company but I am still waiting for my second package that had emergency poncho's. The first package of emergency sleeping bags arrived remarkably fast but I am still waiting on the second.

"Giving the Gift of Safety "

Ordered these for Christmas gifts for our adult children’s household. Gives me piece of mind knowing this blanket will be much easier to use than a fire extinguisher.