"Fire blanket"

The website was very easy to use. I am so happy to have purchased the fire blanket. I got one for myself and one for my son. It will give me a sense of comfort and relief just knowing that I have it available. I hope I never need to use it but just knowing it’s there is great.

"Ordered a large Fire Safety kit for…"

Ordered a large Fire Safety kit for $130 the week we bought our new house. Im now 3 weeks in and it still hasn't shipped and all I keep being told is its out of stock. Money is paid and collected, of course. I work at Kia, Imagine me selling you a car then telling you we dont have any lolol. I try SOOO hard to NOT use Amazon and support small business... but this is why Jeff builds rockets. If you dont have it, dont sell it.

"Great customer service"

I had accidentally double ordered and Prepared Hero canceled the extra order without any hassle. I got my fire blankets. Everything looks top quality. Fortunately, haven’t had to use them but am glad I am prepared.

"Fire Blanked order was lost in shipping.2024…"

I ordered Fire Blankets and because of the strike at Canada Post the order was lost in shipping. I contacted Prepared Hero and explained the situation and was treated with respect and had my money returned to my account. Prepared Hero is a great company to deal with and their products are exactly as described.

"this Love this product "

this product was what I was looking for my daughter and grandkids for their new home and my ownhome

"Quick response to emails and flexible…"

Quick response to emails and flexible in changing my shipping address id accidentally mistyped. True American company.

"Ordered 5 fire blankets"

Ordered 5 fire blankets, one was damaged upon receiving. Obviously the top one in a case that was cut down the center. Contacted them with the issue and received a replacement blanket within 48 hours! Great product, outstanding customer service!

"I had a good talk with a gentleman and…"

I had a good talk with a gentleman and he promised me that i will be getting my package can you give me an idea when I will get it 269 769 8151 this has been going on since November of 24

"They are sold out. Buy a fire blanket from Amazon!"

Their website does not say that they are SOLD OUT of fire blankets, so they're continuing to accept orders without any inventory. After 2 months and no updates from their staff, or any useful information, or any admittance that my order could not be fulfilled because they are sold out, I canceled my order. Buy a fire blanket from Amazon!

"Shipping time is very slow "

The blankets are great and I already have one that I bought on Amazon and I am glad to have it. But I am giving 2 stars cus I placed an order for 4 blankets on January 19th and it’s February 8th and I still haven’t got them and when I emailed about it I was just told that they were still preparing to ship and would be shipping soon. And no reason why it was taking so long. I bought these so I could have peace of mind when I left for a vacation so my family who was staying home would have them but I’m leaving in a few days and they haven’t been shipped yet. Shipping time is awful I could have bought them on Amazon and had them already.