"Yes, an excellent experience with this company "

What a thoroughly nice, professional, efficient and user-friendly company to deal with. All the positive reviews are accurate. Our water softener was 15 years old and we now know that’s a typical end of life age. We hadn’t realised it was the cause of our water pressure issues upstairs. That was the only symptom of its ‘end of life’, it was still softening and we had no limescale build-up. Anyway, I found these reviews and contacted the company. Andrew came within a few days, dismantled it and showed me how the resin beads had turned mushy. He quoted for a reconditioned or new one, explained the pros and cons of each and we chose the new one, which he fitted there and then. It has completely transformed our showers so we are delighted. I've always been a fan of water softeners, but learnt a lot more from Andrew’s visit, which was helpful and interesting. I’m ordering salt from them too as it’s a very good price and doesn’t arrive damaged. 100% recommend having a water softener if you live in hard water area and 100% recommend this company to fit it, thank you, so glad I found you!

"Harvey Water Softener Installation"

Having been advised by a local water softener company that the layout of our bungalow made it impossible to install a system, we approached UK Softeners who we had engaged to install a system at our previous property in Camberley. They were happy to travel to our new property to make an assessment and we were very pleased to be advised that, despite being a tricky job, they could install a water softener. On the day, the installation was challenging but was completed on time and very much to our satisfaction.

We would highly recommend UK Water Softeners.

"Excellent Service End to End. "

Excellent Service from UK Water Softeners on my recent installation. Following my initial contact, Sarah replied quickly and visited at my convenience with examples of the softeners available. After answering all my questions, installation was organised quickly and done efficiently. Within a week I could see the improvement in my water quality. Thank you, Sarah and the Team.

"The ongoing customer service is excellent too"

My wife already posted a 5* review following our installation in September 2023. My further review is to celebrate the fantastic customer service we have continued to receive. Salt prices are great and quickly delivered, and when we ordered a replacement water filter and I was not sure how to fit it, all it took was a one call and they walked me through it. Most recently, our softener was not working properly (our issue caused by a plumber who was dealing with something else) and after asking for help I immediately got a call from the team to help find a solution and then promptly came out to us to fix it. So not only do they offer great prices and service initially, the ongoing customer service is brilliant…. Another reason to use UK Water Softners!

"Excellent Service from Initial Call to Aftercare"

I was referred to UK Water Softeners by a neighbour and promptly called by their salesperson Sarah. We quickly arranged a visit a few days later. Throughout the process there was no 'hard' sell - Sarah clearly demonstrated the numerous benefits of having a device installed and then gave me the option of all the different types available, the benefits and disadvantages. I also arranged for a Harvey Water Softener rep to visit the following week. However, the difference in the sales pitch was evident even if the prices were not that dissimilar between the two companies. In the end, the decision to go with UK Water Softeners was based on the strength of their reviews on this site and the excellent service my neighbours have received over many years. I picked the top of the line Cobalt C5 softener, an infinity drinking filter (plus drinking tap) plus also added the private job of having softened hot and cold taps fitted to the front of my property. Engineer Steve was booked in for 3rd December and duly arrived on time as agreed. The company even send small profiles of each engineer so you know who will be turning up to work in your home. (It is little professional touches like this that make you confident you are dealing with an authentic family business established in 1995) The installation was completed in a few hours and Steve duly removed all the rubbish from my property so I was left with a pristine kitchen after the installation. He walked me through the setup, how to switch both the filter and switch the mains supply back to hard water. He also helped me setup the MyHarvey app on my smartphone. I would not hesitate to recommend UK Water Softeners and will be referring my own family members after Christmas which could not be more of an endorsement!

"Lovely family business who are a…"

Lovely family business who are a pleasure to deal with. Extremely efficient and competitively priced. We’d recommend them without hesitation

"Top quality service and smooth experience"

Contacted UK Water Softeners and Sarah was quick to schedule a visit to give a demo and show the various options. We went for Harvey Twintec S4. Installation was booked in quickly. Steve arrived on time and did a fantastic, neat and clean job to fit the softener and explained how everything worked. Overall an easy, hassle free experience from UK Water Softeners and the team.

"A nother great service, "

A great service once again, had to have technician out who was very helpful, again sorted buy the office

"Excellent company and product"

From the survey to the installation to aftercare, there has been excellent customer service. They are knowledgeable and take pride in their work. I’m happy I was referred to them for my water softener.

"Thorough explanation"

Thorough explanation! Sarah was very patient with all our questions. Not once did we feel pressured by her to buy anything nor was there any awkward upselling. She made us feel comfortable and happy with the choice we made.

Installation was very tidy with another explanation of how to use the system efficiently.

Overall very happy with everything, would highly recommend!