"The company were great"

The company were great. Excellent service. Our old water softener needed to be replaced and this was done very efficiently by Carl. He and the rest of the team were professional, knowledgeable and helpful and you can't ask for more.

"Excellent!"

Service was excellent from start to finish. All the details and options were explained really well. Communication was great and I am super happy with the installation of the water softener and tap. I would highly recommend this family run business. Many Thanks!

"The company has very good and…"

The company has very good and knowledgeable staffs. The sales person is able to think from the customer perspectives then recommend a better product, also the plumber is experienced on the installation part. They are very nice guys and have provided a great service.

"UK Water Softeners did very GREAT to us. No regret to having them."

Sarah explained the whole process of the water softener to us very clearly and professional. She provided different packages for us and explained all the detail between the packages.

Pete helped us to get the installation done professionally. He is very friendly. Super Star.

"Excellent service"

Excellent service - Came out to repair a water softener blockage within a few days of calling. Very reasonable cost & the more salt you purchase, the cheaper it is per pack.

"This family-run company was recommended…"

This family-run company was recommended to me and I understand why. Sarah explained all aspects of the proposed installation to me carefully and comprehensively. On the day itself, Steve installed the system with consummate professionalism. He was also more than happy to explain everything he'd done and to answer any outstanding queries that I had. Beyond happy with the results.

"Excellent Service"

On time and replaced our water softener for us. Checked everything was up & running before leaving. Highly recommended.

"Cheaper than going direct to Harvey’s…"

Cheaper than going direct to Harvey’s and also great service. Thanks.

"An absolutely FANTASTIC company to deal…"

An absolutely FANTASTIC company to deal with. I’ve had my Harveys softener for 5 or 6 years now without any issues. I noticed that the softener wasn’t regenerating this week, and noticed that the kettle had a little scale. Therefore, I contacted UK Water Softeners yesterday (Easter Sunday), and explained the situation. Andrew came back to me within an hour or two, and asked if I’d recently had any plumbing undertaken. I explained that I had had a dishwasher removed a week ago. He informed me that he could arrange for a plumber to call and sort out any issues, but before I did so, to send him photos of the plumbing. This I did, and he came back really quickly and informed me that one of the softener valves had been turned off, which is why my softener wasn’t working. Thanks to his wonderful advice, I turned the valve back on and “hey-presto”, within three or four hours I could hear the softener regenerating as per normal. It’s wonderful to deal with such a wonderful, friendly, trustworthy & professional company. Most companies would have simply arranged for a plumber to call with a charge out fee just to look at the problem. I have always thought this company was brilliant. When I purchased the softener originally, Kevin offered a first class service, and that ethos has obviously continued. They are also incredibly efficient when I order my salt blocks. Thank you Andrew for your wonderful advice. I reiterate, that all of this wonderful efficient advice & help was carried out on Easter Sunday. That is what you call EXEMPLARY service!!! Thank you, Thank you, Thank you !!!

"Top company"

Great experience from start to finish. Sarah helped provide the quote and answered any questions I had. Pete was my installer who did a great job in the 4 hours he was at the house.

All of this was done within 1 week of first contact.

Super happy and thoroughly recommended!