"Very quick service"

Very quick service. Called yesterday for an engineer to visit to sort our 14 year old water softener which was not doing what it was supposed to. Sadly the diagnosis was close to terminal but the engineer had a brand new water softener in his van which he fitted during the same visit. All was done and dusted within a couple of hours. Many thanks to Carl for a great job.

"Very helpful advice on replacing my old…"

Very helpful advice on replacing my old water softener. Excellent service.

"Experts in waster softener installation!"

Really liked the professionalism shown by Sarah and team. They were here with the demo boxes initially and was explained thoroughly. They do offer 0% interest fee payments which was super helpful to me.

We chose the Twintec softener and there is a drastic difference in the water. The water now gives more lather leaving less timescale marks, softer skin.

Taste was a bit odd but I guess, it's the initial feeling. Team provided an extra tap for free for the hard water supply.

Pete, the plumber came on scheduled time and left a lasting impression with his professional conduct.

Highly recommend these guys and a big thumbs up 👍

Kartik

"Water softener "

Great customer service, can’t expect any less from a family run business. It’s been little over a week since we had the water softener which is great. I will review again little down the line after using the Watersoftener for little more time.

"Start to finish, an excellent experience."

From initial contact to installation, the service was friendly yet professional. There was no pressure to buy, just useful information and recommendations. Sarah was very helpful in helping us to buy a suitable tap, e-mailing images to help us decide whether we bought from them or a 3rd party. When we had our kitchen fitted, in the process the fitters removed our previous drinking water filter which led to a late request to Sarah to supply a new filter. This was accommodated without hesitation and didn't delay the installation of the water softener. Oh, and the fitter was excellent too.
I will certainly recommend UK Water Softeners to all my friends and anybody else.

"Good service provided"

Good service provided. Easy to use and cost-effective.
I would certainly recommend it to other people.

"The company was very easy to deal with"

The company was very easy to deal with, excellent service and very knowledgeable about the product on offer. The plumber who came to look at the old machine was very nice and an excellent trademan. He fitted the new machine straight away no second call and more appointments l would recommend this company and would use again. Thank you

"They provided excellent services from…"

They provided excellent services from selling to execution. One thing surprised me is that they have an option to install a short water outlet to provide hard water, just in case if I need hard water.

Thanks for the services.

"Amazing response"

Amazing response from Rosalyn. when our aged system failed. Carl reviewed & recommended a sensible solution. Less than 24hrs from first call to completion of job. Thankyou all

"Yet another great interaction with his…"

Yet another great interaction with his company … after other trades changed things , I sent a pic asking if I had put everything back to correct positions….got an immediate response. Good customer service like this deserves a mention.