Water2buy

Interior, Garden and Utilities
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345 reviews
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Customer Reviews about

Water2buy

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Stuart Ellis

1.00/5.00

"This company should be shut down"

This company should be shut down - full of liars!! Ordered a softner system with professional install - the couldn’t get a fitter so they offered me a partial refund if I would find my own plumber - which I did and still no sign of my refund!!! Despite numerous calls and emails. These people are liars!!

01/12/2022

Mike

5.00/5.00

"I have nothing but PRAISE for the team…"

I have nothing but PRAISE for the team at 'Water2Buyfrom'
They have always been very reliable and send orders quickly....and its not because we are all Irish ;-) 5+

28/11/2022

Alex

1.00/5.00

"This company is a scam"

This company is a scam - DO NOT ORDER DIRECTLY FROM THEM. We placed an order which has been sat with Evri (their courier of choice which is not a good sign). It has been stuck with Evri for a month and Water2buy will not respond to any emails / calls. Stephen (so called head of customer) is a fake person / team.

28/11/2022

Mr Yip

1.00/5.00

"Warning:This is the worst company"

This is a scum company, I ordered but never have the installation services, every time just tell me they will come but no show for 2 times already
I want to return and refund but no show and no one answer the call, saying will be refund but never process!! Don’t trust them, with no service after you paid

25/11/2022

Luciano Macri

5.00/5.00

"Ho acquistato un addolcitore"

Ho acquistato un addolcitore, funziona benissimo ho risolto il problema del calcare, ho acquistato anche un depuratore osmosi tutti ottimi prodotti facili da installare, lo può fare chiunque.
L'assistenza è subito pronta a risolvere qualsiasi problematica di qualsiasi genere.
Sono molto soddisfatto

15/11/2022

Stephen Lane

1.00/5.00

"Dreadful Company"

I purchased a water softner from this company about 8 years ago and got very good service during its lifetime. I believe in providing some loyalty to companies that give good customer service so I purchased a replacement unit during August. What a mistake, this company is now the worst company I have ever dealt with. The softner didn't work from day one and now after many, many emails and promises I still do not have soft water. The most recent communication was from Steven who said a new unit would be shipped over a week ago and I would get a tracking number the next day. Guess what, no tracking number and unable to make contact. This is dreadful company now so please avoid if you value your sanity. The unit is legally under warranty and I will update this post accordingly.

12/11/2022

Mikael Oscar Bernazzani

5.00/5.00

"Top!!!"

Top!!!, esperienza perfetta, prodotti di ottima qualità e prezzo garantito!!!

07/11/2022

Customer buyer

5.00/5.00

"Brilliant service from these folks"

Brilliant service from these folks, on top of which they are super friendly as well. Happy to recommend.

06/11/2022

Paul in Ashford

1.00/5.00

"Awful unreliable company"

Ordered a wb200 unit and paid for pro installation on 24th aug. parts took few weeks to arrive. It is now 1st nov and despite many calls and emails they have still not arranged my installation. I call every few days and get the same excuses over and over. They have taken money and are not supplying the service. Best to avoid them.

Update: (12-11-2022) on weds i rang again and this time was finally given an install day of coming saturday. The installer called me to confirm saturday 0830-0900. Come saturday no show from the installer guy and not responding to my messages. Again awful service.

02/11/2022

bill

5.00/5.00

"Great piece of kit"

Great piece of kit
Great piece of kit. Seems very solid & well put together. Installing it was fairly straightforward with - but your diy plumbing skills probably need to be up to scratch

01/11/2022
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