"Excellent quality and a good price"

Excellent quality and a good price. Communication was excellent and they kept me informed of delivery etc. Most of it was already assembled which made life easier. Looks very good too.

"Harmony set"

We brought the Harmony set in feb 2024
It was packed well and arrived save on our drive
I had the set ready made so we just had to unpack The cushions for the seats are lovely and thick so you don't feel frame underneath the covers are zipped so easy to wash the table was so easy just unpack and clip on tight with little force and just pull up and it can be placed for coffee table and the glass is heavy so it takes two
Delivery was quick and happily dropped on drive for me it comes packed on a pallet so we got it of pallet but left packing on till May as weather has been bad ecept glass we stored indoors We covered the set with the free cover
I would highly recommend to family and friends

"Club Rattan gave an expected delivery…"

Club Rattan gave an expected delivery window of between 3 to 10 days. My furniture arrived on day 3 !! I'm so pleased with it just what I wanted. Especially as it was a birthday present to me from me! 😆

"We purchased a garden furniture set…"

We purchased a garden furniture set last summer from Club Rattan and unfortunately 1 of the zips has broken, After contacting them 1 of their team visited their warehouse and found a spare cover. They have not only sent me a cover but also a full cushion with a 2nd cover.
Great service, great product Thank you

"Simply the best"

Having previously bought a furniture set which was amazing value for money I purchased a fire pit for my daughter’s Christmas present
One of the glass panels on the top got broken and I contacted customer services asking whether I could buy a replacement the replacement arrived in less than a week at no charge
I wish every company was as amazing as Club Rattan has been. I will definitely recommend The company. Originally purchased on our next door neighbours recommendation after they purchased a beautiful furniture set again at an amazing price.
Thank you Club Rattan For being amazing

"Rattan furniture"

Item ordered on the Saturday delivered on the Thursday. Excellent communications with the company throughout. Really pleased with my order. Thank you. Fully recommended.

"Excellent experience"

I have bought two different furniture sets from Club Rattan and have been delighted with both. Reasonably priced and were ready assembled which was a huge bonus. My husband accidentally broke one of the
Glass panels which surround the centre table firepit. I emailed club rattan to ask if I could purchase one panel and explained what had happened. They are sending a replacement panel free of charge. What an amazing customer service. Nothing is too much trouble. I would highly recommend this company.

"Delivery on time"

Delivery on time, easy to assemble, all parts supplied, fantastic service.
Very pleased with purchase, good quality at a fraction of the price.

"The delivery was A1"

The delivery time was A1 and the agent really helpful putting the pallet into my garage for storage… it’s huge and heavy !

I built the units last night, not down to Club Rattan but an electric screwdriver with Allen Key attachment makes it much, much easier. Instructions are clear, make sure you don’t tighten screws up until you’ve built each section. The cover is a perfect fit too, quite costly but better than a box version from elsewhere.I will put the cushions on today to see the full effect, so far very happy.

"Fabulous Customer Service "

Felt I had to come on and give this company a review. We purchased a Harmony set way back in August 2020 and it’s been a fabulous set and was in perfect condition until recently. It suffered some damage due to being placed too near to a chiminea and some of the rattan has melted on the side edge of the table (teenage son 🙈). I emailed the company on Monday this week to ask if they sold replacement table tops or a repair kit and they responded straight away to say they didn’t but could send out some pieces of rattan in the same colour so that we could try to make a repair ourselves. There are several YouTube tutorials showing how to do this. The pieces of rattan arrived today. This is amazing customer service. It hasn’t cost us anything and my furniture can now be restored to its former glory. I wouldn’t hesitate to use this company again.