Alexandria Library Automation Software
Margaret Holtmeier
"Alexandria Library Automation Software"
I have used Alexandria Software in our library for 18 years, and I can say that it has been a positive experience on the whole. Support has always been available at any time from the account representative to the technical department. It has been a reliable and user friendly system for our staff and students.
Nikki Walker
"Always Helpful!"
As a a working librarian, I appreciate that this company is quick to troubleshoot and answer questions!
Martha McMahon
"Some great features."
We recently upgraded our Alexandria software to 7.1. We were reluctant to do it. Some things are wonderful. Others needs improvement especially searching! We find we got a lot of puzzling search results and can't refine easily. Having the system the web-based is for the most part great despite glitches every once in a while. Our students do love the new look.
Acacia Luther
"Alexandria Review"
Alexandria is a very friendly system. I have very few problems with the software itself. I do wish that it was a little more integrated with other systems that we use as a school. It would also be very helpful if it were more accessible outside of our server. Sometimes this causes issues with mobility.
Customer
"Easy"
It's easy to use.
Susan Beckstrand
"16 years and still happy!"
I've been using Alexandria for about 16 years at two different schools, and I love it. It's powerful, and effective. The transaction log saves me all the time. 24/7/365 tech support is amazing.
Sandra Eidt
"Very reliable and easy to use"
I have been using Alexandria in my library for seven years. It has been easy to learn and use and when I found it necessary to ask for help, they have been very kind and walked me through any problem. I'm comfortable recommending this library software.
Denise Pleoger
"Great customer service!"
Alexandria is an awesome product! The customer service is unsurpassed - no matter what the problem I throw at them, they are able to help me solve it. Uploading my new Marc records have never been easier, and the tools and reports integrated into the software make my job as a LMS easier.
Chelsey Kolpin
"I am mostly satisfied with Alexandria v7."
I like most of the aspects of Alexandria v7. Having our system be cloud-based helps take some of the worry out of backing up files on our end. Most of the features are similar to v6, but there has been some learning curves. Unfortunately, the training that we paid a lot of money for did not focus on those items that are different from v6, mostly leaving us to figure it out on our own, or over the phone with tech support. There seems to be some bugs to work out, but overall, I am satisfied with Alexandria v7.
Jodie Cottrell
"Alexandria Library Automation Software"
I have worked with the program for 5 years now and it is easy to use and offers any report options that I need.
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