"Leaves something to be desired"

While the customer service is excellent, the product is not intuitive, is lacking a quality search function and lacking integration with other technologies (Overdrive, databases, etc.). There is a lot of manual inputting.

"Great experience!"

Alexandria is intuitive, quick, and simple to teach to staff. The generated reports are amazing and very useful for collection evaluation. Customer help/service has always been very responsive.

"Alexandria Library Automation Software is user and tech friendly"

Compared to other Library software I have used in the past Alexandria is much more user friendly. Their support staff the few times we have needed it are very helpful and knowledgeable.

"Alexandria OPAC meets the needs of my students."

Students are able to use Alexandria with ease.

"Alexandria Program in High School Libraries"

I have used the Alexandria Program for at least 10 years now. I think it is an excellent program for a reasonable price. It has many features, so many, that I have to call Tech to remember how to use them all. I would recommend it to smaller schools that may have issues with monies available for Technology in Libraries.

If there was one thing I would change, it would be that training for updates would be free.;) Or that it would be a webinar that people could access on their own time.

"Alexandria Library Software"

I've been using Alexandria Library Software for eight years in my school library. For the most part, is uncomplicated to learn and use. There are so many applications available from this software! I would like to have more training, though, such as tutorials for different applications.

"Great Service"

Alexandria is a great program for our school library. The tech support is very helpful and there is no question they won't help you with. We are very pleased with the way the program runs and the support we get from Alexandria.

"Easy to use and a great program!!"

This program is well used at our school and very easy to use by our librarian. It has created an accountability system in our school library and allows us to catalog our books.

"Great Software"

I have been using the Alexandria Library Automation Software for 4 years and have not had any problems with it and it is fairly easy to use.

"Very helpful and patient"

I called into the Alexandria service department with a few concerns. I was treated well and the customer service agent was very helpful and patient. She helped me through each step and worked with me on every concern I had. She was even open to suggestions on how to make the program better.