"Alexandria meets our needs in our Pre-K - 12 district."

We have used Alexandria for over a decade. It works, and it works well. Easy to update, add students, upload pictures. From my Technology Directors seat, "Alex" is a winner.

"Good, Bugs Need Fixed"

This new system is definitely a step in the right direction. However, like all other new software bugs are causing some frustration at what seems to be the worst possible times. Overall, love the new look!

"Just ok"

Alex does the job, but there are lot of things it could do better.

"Great customer service"

I've had a great experience with customer service. This LMS is new to me so I call often :) I'm not overly satisfied with the format of the LMS itself (hence the 4, not 5 stars). I previously used OPALS and perhaps it is my learning curve making that decision. After another year of Alexandria, I may just learn to like it more.

"Long time Alexandria user"

I began using Alexandria way back when the company was small and version 3 was something they were planning for the future. I stayed with version 5 for a long time because our equipment was never state-of-the-art and mine is the only school in the district using a Macintosh library program. I liked version 5 very much and was very comfortable using it found it very reliable. With version 5 I almost never needed to call tech support for help.

Changing to version 6 has been a mixed experience. I can do the basic tasks, but need to check with tech support to do things that seemed easy in version 5. The new version has many very desirable features and I hope to become a proficient user before too long.

In general, I really like the Alexandria program and have found the tech support people to be very patient and helpful.

"Helpful"

Alexandria has helped our school librarians with their books.

"Great program!"

Alexandria does a good job at keeping the library check out process smooth. It also has good sound notifications when there is an alert. Going back and forth between check out mode and book drop can be frustrating as it does not immediately go back to check out when a patron barcode is scanned. Reports take three clicks to download and four to print. Our upgrade this year has been frustrating because these functions used to be faster and more easily accessed.

"Great Resource"

I use this program daily. I have had no major issues with the program. The very few issues that may come up have been quickly resolved. It is very easy to use and can be navigated fairly easily.

"Review of Alexandria catalog."

Alexandria is easy to use, but could be more user friendly by being able to access multiple items from one home screen versus using drop downs to go to different areas.

"I love using Alexandria every day in my library."

Alexandria is the best. If you ever have any trouble you just call them and they walk you through step by step.