"Alexandria Library"

I've been using Alexandria Library Automation Software for almost 15 years. The software is excellent and provides for many different reports that help me oversee our middle and high school libraries. The software has many functions and options to personalize your libraries. The support staff is excellent and has always helped me until my problem was resolved. I totally recommend Alexandria Library!

"Alexandria Library Automation Software"

I am still finding out new things. I haven't tried any other library software so I can't compare it. Listening to others who have had different library software this is the one to get.

"User Friendly Interface but Reports Frustration"

Overall I think that Alexandria is a pretty easy and straight forward to use as far as basic circulation. But running reports feels like a guessing game and often I can't easily locate the kind of report I am looking for. I feel like the reports I need are fairly basic informational reports but because we have 3 campuses all on the same site it makes it difficult.

"excellent software"

Not only is the software easy to use, but their customer service is exemplary (in a world where this no longer exists) you can depend on them to not only answer the phone but to answer your problem or question.

"Pretty good, but..."

I have been using Alexandria for several years, and I enjoyed the new features available in my upgrade to version 7 (from v. 5) last year. Being able to access the software over the Internet is wonderful and streamlines adding catalog-search computers. I feel like most of the menus and features are intuitive, and I love that the software searches for pictures of items in our collection on its own in the background. I look organized, and the students love being able to see cover art in their searches! However, I had some trouble with the software last year, and though tech support were kind and helpful, some of the software's functionality is still not restored. I wish that documentation for do-it-yourself licensees were more basic and easy for amateurs to use. I understand that hosting on the cloud is easier for Companion Corp., but my budget won't allow for that.

"MSHS"

Called Customer Service today & got great help!

"Would like more user friendly software."

You need to have a lot of time to figure out the software, normally in a school library you don't have that time. All of our tech savvy librarians seem to use it with more ease.

"Alexandria Automation is Awesome!"

As a user of Alexandria for the past 20 years, I can honestly say that I have had very few problems or frustrations with the software system. I am an extremely busy elementary librarian circulating several hundred books a day. This program is a workhorse and keeps up with this hectic pace. The interface for students is very easy for them to navigate and locate the books/materials they need. The program is also user-friendly for its main user - me. I love the ease of creating booklists for teachers, printing overdue notices and fines, printing barcodes and spine labels for our books, and even completing end-of-the-year inventory.
A few years ago, there was a possibility that our district was going to go with a different company to unify the secondary schools with the elementary. The elementary librarians fought for and won (wow!) the fight to keep Alexandria at the elementary level! That's how much we love this program!

"Mostly idiot-proof for newbies"

Coming to this program as a new library technician with very little experience I was able to grasp the system with some trial and error. I do like the tips and tricks emails that Alexandria has recently begun sending. I find they address some common issues. However, the instruction manual wasn't comprehensive and I eventually gave up trying to use it.

"Alexandria Software"

I love Alexandria but I do think that the help section while extensive could be more user friendly. Not all of the prompts and commands are intuitive and at times I felt like I've been give instructions but not how to get to the location to start the instructions.
I like the ease of checking books in and out and the record keeping. I like the options I get with the program but still unsure how to use it. My school is small so I hope you keep the many levels of intricacies as to keep our small library system simple. Thanks