"Pésimo y Fraudulento Vayama"

Pésimo Vayama. Llevo alrededor de 9 meses solicitando que me devuelvan mi plata y a la fecha no tengo ni novedades al respecto y no tienen ni representante ni dirección en Chile como para hacer un reclamo por el SERNAC.
NO COMPREN EN VAYAMA

"Never been able to get hold of any agent for one year"

Well... the price of the ticket is extremely cheap that I can admit. However, their customer service or refund is none existing. Because of Covid, my family's international return ticket were canceled. It has been one year that I was never able to get hold of any CS representative. Every time I call that I heard that the same message stating due to the high call volume, we are unable to answer and the call drops. Online service never directs you to the page that can give you an answer and your question never answered. :( It has been one year; they haven't answered my questions and requests.

"Scam! Avoid this or any other Travix website."

As Vayama is one more of the Travix scams will also place my review here, until I get a non automated answer.

I hope my story will prevent others from going through the same frustrating situation as me.

After 9 months trying to get a refund, I'm starting to think this is just an online SCAM not a agency.

It's understandable that the refund should be passed to me through the agency not the airline.
BUDGET AIR blames the airline LATAM for the delay. However I've been contacted several times by the airline explaining they have all ready to issue the refund ASAP, but BUDGET AIR hasn't sent any request for my case.

9 months asking for a refund and nothing concrete from BUDGET AIR or Travix

"Scam!!"

Scam!!! Over two thousand people have lost their money because of this company.

"Please do not do business with Vayama"

I booked my flight to the India, a total of 4 tickets in Jan 2020. Spend over 2 thousand dollars. The flights were cancelled because of Covid. We are in Jan 2021 and I still have not received my refund. This company doesnt even have a customer care number and they ask us to be nice to them. You took money from the consumers and are nowhere to be seen, why should anyone be nice to you. It has been a bloody year. They took the money gleefully at the time of booking. But, when it comes to refunding, they are nowhere to be seen. They are just middlemen, brokers, who make deals to live their life. They have no control in the refund process. They are not service providers.

"I paid $750 for a plane ticket and it…"

I paid $750 for a plane ticket and it was never sent to me. That was almost a year ago. I have been emailing customer service for almost a year now to get my refund and they still haven't given it to me. I don't know what to do, when a company just takes $750 from you, doesn't provide you the service you paid for, and doesn't give your money back. I am going to be filing a lawsuit if the refund is not provided.

"Still waiting for a refund"

Still waiting for a refund. Been over 6 months.

"Es una estafa de empresa hace meses que…"

Es una estafa de empresa hace meses que pido que soliciten el voucher a avianca y no han hecho nada.

De verdad ha sido horrible, perdí dinero con estos desgraciados.

"Vayama is a scam"

Flight for 2 on May 15 got cancelled. Emirates refunded the money on October 20th to Vayama. Vayama is keeping the money approx. US $950. Repeated emails avail no response.
Vayama is a scam. Never again Vayama.

"Compré dos tickets para Quito el 2020"

Compré dos tickets para Quito el 2020, y por el covid el vuelo se cancelo.

Solicitamos a Vayama la devolución del dinero, y luego de un par de email donde decían que responderían y devolverían el dinero, dejaron de contestar y no devolvieron nada de nada. Ya han pasado mas de 7 meses que el vuelo fue cancelado, y ni una palabra de devolver el dinero, ni nada.