"Zero stars if I could"

Zero stars if I could. I’ve use this company for sometime for all my animals. After one of my dogs needed some dental working doing I asked healthy for some assistance to pay the vet bill. Apparently they don’t pay out for dental work. They are quick enough to take your money but don’t like to pay out when it is needed. I am so disappointed in this company. I’ve cancelled my pet insurance now and am going to go elsewhere

"Great customer service thank you"

Great customer service thank you

"I have had insurance for my last cat…"

I have had insurance for my last cat thought you , and never had any issues

"Competitive quote and good cover"

Competitive quote and good cover. Called for more information and call was answered by a person! Unusual these days not to have to interface with a machine!

"Tried this site"

Tried this site, problems are, putting in what I paid for my dog, apparently it doesn't recognise the amount I put in, tried different versions of amount, no good!, so gave up!

"Very easy to negotiate the website"

Very easy to negotiate the website. And good value for money

"The price was excellent and was easy to…"

The price was excellent and was easy to get a quote.
This is my first time with this company.

"So my mom just been ripped off with 47£…"

So my mom just been ripped off with 47£ for pet insurance from this company when she doesn't even have have any pets! Disgusting!!!

"AVOID this company …"

This company set up a direct debit with all my details for a dog I don’t have.
How did they do this ??? Without my knowledge or consent
I after ringing them & listening to their recorded messages I eventually spoke to a human ( after much hard navigational skills ) who huffed & bluffed so that I went ballasting at him untill a lot of bull later at my insistence I got a call back from one of their managers ( I don’t think she was )
It was explained that I’d possibly been scammmed by a comparison site if I hadn’t set up all the details myself & then changed my mind and so i insisted they delete any pending or future incidents and confirm this in writing. They promised & yet im still waiting.
I rang again & was informed they had posted said confirmation. I don’t believe they did.
Avoid this company
If you are a customer take your business elsewhere and sorry but if you don’t & you have a problem … I did warn you they were awful

"Very reasonable policy"

Very reasonable, multi Tatte policy. Covers everything I need it to