"They have been promptly responsive to…"

They have been promptly responsive to emails. Love the bikes. Wife and I have a lot of miles and memories on these things.

"Gotrax stands behind their products"

Gotrax stands behind their products. I have had few technical issues and they were resolved quickly and without hassle.

"Customer service answered all of my…"

Customer service answered all of my questions and took the time to email me additional information.

"Happy customer…."

Initially delayed response to my request for assistance but informed they were backed up. Once brought to the attention of one of the managers (Anthony) that our request hadn’t been addressed our issue was addressed and resolved very promptly. Many customer service departments don’t really care about unhappy customers. That is clearly not the case with GoTrax, thank goodness. Appreciate the attention and addressing our issue.

"Great customer service and very quick…"

Great customer service and very quick to reply for warranty issue. Sent out a replacement part quickly and solved my issue.

"No unnecessary hassles"

No unnecessary hassles. Straight to the point.

"Exceptional Customer Service "

I reached out to Go Trax regarding an error on the console. Customer service addressed the issue promptly and replaced the console. My son loves his scooter and was very happy to be riding once again. Exceptional Customer Service, thank you!

"Amazing product"

I have the gotrax g4 and it is unbelievable. It makes getting around campus very easy and sweat free. I would recommend this to anyone. They make commuting so fun

"Excellent customer service"

Excellent customer service. I contacted customer service to assist with replacing a couple of parts on my scooter. Customer service was able to help me with timely responses. Very pleased.

"This company has been great to me"

This company has been great to me, scooter works amazing and can't complain besides the mileage on it not being enough for me, that's a personal problem. I love the customer service they offer, my charger was burned and not their fault but they still replaced it free if charge .. I wish this company nothing but success and I hope everyone keeps having great experiences with you guys!!