"Wish I had looked on trust pilot before…"

Wish I had looked on trust pilot before ordering… ten days after ordering and no email confirmation, still waiting for delivery…

"Scam behaviour "

Ordered some undies and a pyjama set, it says on their website 14 day money back guarantee. The sizes are all over the place, literally ordered same cut and size, only the print is different, however one is too big and goes up over my bellybutton, the other one is too small and hip-high. Emailed their customer service and they said they can add a discount for next time, i emailed back saying i don’t want a discount i want the money back. Emailed them three times now and no response! Absolutely ridiculous! Shipping was slow as well! Do not buy from them! Scammers!

"Not worth it "

Not worth it
Cheap material. Shipping isn’t quick - as think comes from china. Sizing isn’t correct. They come up small. Also, I ordered medium and got sent 2 pairs (unwearable) size 6-8 (XS) wanted to return but they wouldn’t let me as I wouldn’t have purchased. Got given credit for them but won’t be buying from them again. Wish I’d looked at trust pilot first.

"Bad Business"

purchased 4 pair of underwear during a buy one get one deal. I ordered all 4 pair 3xl. When my order arrived, I was disappointed with the quality as they felt cheap. I’ll post photos to show one pair being torn after one wear as well as the significant sizing difference between two pair of exactly the same sized underwear. I sent an email to knotty to show them the torn pair as well as the sizing issue and long story short, too bad so sad for me as they don’t want to do good on their products. 100% would not recommend. Poor quality and poor customer service. BAD BUSINESS.

"They lie about the delivery times"

I ordered some pants on 11th October, based on their 4-8 day delivery promise.
The pants didn't dispatch until 15th, and at this point I was provided with a tracking number.
I have been checking daily, they haven't moved since 17th October.
I contacted customer services, because i was concerned that the parcel may have been lost, and got an AI generated response stating that delivery is 11 days, not the advertised 4 - 8 days.
I will be making a charge back with the bank if the pants haven't arrived by 28th.
Absolutely abysmal

"Do not buy"

Received my order after a fairly long delivery time and the quality is poor. I'm really disappointed after reading good reviews on FB.
The sizing is really small and the material is very poor quality. I asked for a refund and had an almost instant reply to say that they do not do refunds. I now have a credit which I won't use as the quality is terrible and I won't wear any of their knickers.
Definitely will not be recommending to anyone.

"Still waiting to receive item"

I finally caved and ordered from this company. I was excited to get my order but as time ticked on nothing showed. I contacted the delivery company (apparently a poorly rated one that is notorious for not delivering items) I contacted their customer service. They have been giving me the run around and I have been back and forth between them and UniUni the courier and neither will help me. They refuse to refund me and have been little help. I have asked for a refund and they keep ignoring me. BUYER BEWARE of this scam of a company.

"Just OK"

Just OK. Lots of advertising about how they improve sweat etc. I bought them quite cheap on sale. The quality is cheap, and honestly don't feel that great. Not at all what is advertised. You are better off going to m&s .

"I actually still haven't gotten my item…"

I actually still haven't gotten my item yet so can't review on that (despite it being posted a few weeks ago). My main gripe is the poor customer service and the fact they advertise as being in the UK when they blatantly aren't. If I'd known that I would never had ordered anything from them.
The customer service is super unhelpful and don't seem to care if you're having issues. I wouldn't go back near them if you paid me

"Do not use this website"

Do not use this website. I used them after seeing an add on Facebook and they had rave reviews in their comments- clearly they delete the bad ones.

Ordered on 02/10/24, was advised there was a 4-8 day timeline for delivery. It’s now 17/10/24 and there is no sign of delivery. I have repeatedly emailed customer support, for them to tell me they will begin an investigation.

Today I emailed them telling them that I wished for a full refund, I was met with the reply that an investigation will take place after 28/10/24 and a refund could not be processed until after an investigation. I reported a dispute with my bank and recieved the funds.

Do not use this website.