"Ordered some items and they never…"

Ordered some items and they never arrived! No customer service either! Have reported to PayPal and trading standards! Avoid this company!

"Do not buy."

Honestly such crap quality and so disappointing. Please do not bother. Over priced for such bad quality products.

"I wish I had read these reviews before…"

I wish I had read these reviews before ordering. I asked if my order could be cancelled the sane day I placed the order and they said no, can’t even return the items even if I don’t open the package.

"Garbage quality, Garbage service"

Garbage quality.

Garbage service.

Ordered a set, and the bottoms were missing, I chased customer service, only to be told that it was impossible (obviously not) and then they just ignored my continued messages. That's theft in my eyes.

Quality is awful, not proper sizes on the bras so don't fit well!

Awful, awful, awful

"I'd give zero stars if I could"

I'd give zero stars if I could. I've never personally ordered from here but I have a friend who did. I was with her when she received her order. Everything was cheap, itchy and smelled AWFUL. She wasn't too upset since it was so cheap but figured she'd cancel the subscription. She fought for months to cancel and they never did. I was with her at least 3 times she tried to contact them, she was always told it was cancelled but it never was. We aren't friends anymore so I don't know if she ever managed to get it cancelled but this is some of the sketchiest stuff I've ever seen. They delete all bad reviews on their Instagram and Facebook.

"Ordered twice from Knotty"

Ordered twice from Knotty, I love their modal boxer. This isnt the best quality I've seen but when in sale under 20$ it's a good deal. Super comfortable, free and quick shipping in Canada. I would not buy full price tho.

"DO NOT BUY FROM KNOTTY!!"

I would strongly advise against ordering from this company. They have a "money back fit guarantee", I ordered 10 pairs of boxers that were on sale for a total of $120 following their size chart. The boxers were WAY TOO BIG. I could not wear them under my clothes as I had intended, and contacted them. They said the could not take back the other 9 boxers that were still on their original packaging but they could issue me a refund. Well, they did NOT in fact issue a refund. They only have me a credit for HALF of my subtotal. When I questioned about them not giving a full credit and telling them it was false advertisement, they simply chose to ignore my email. I will NEVER order from them again and will advise everyone I know not to.

"Ordered BOGO boxers"

Ordered BOGO boxers. Followered their SIZING. Based on their Sizing. 4XL
received them. Tried them on. HUGE!!
I immediately sent a email to exchange them to a smaller size.
They responded: we do not do Exchanges or Returns. This is not stimulated on their Sites.
I have ordered from TOMBOY-X, WOXERS, and Stores, and was able to exchange or return. TomboyX and WOXERS just keep them or donate, and sent me the correct size.
Poor quality and customer service and satisfaction! They gave me a discount number to use without stating the dollar amount
Appears to be only AI generated. They have NOT responded to my follow-up emails

"No receipts"

I have just ordered today stupidly without looking indepth at reviews. I tried to find a way to cancel my order but I haven't been able to as there has been no receipt or email confirmation however they have taken my money. I can't even contact my bank to stop the transaction as I need a code from Knotty to be able to do so apparently. We'll see if I receive any products and the quality but I do not have confidence due to a lack of paper trail

"Avoid!"

Took 3 weeks to arrive, the quality of all of them are so poor. Stupidly I spent nearly £100 on this crap. Their customer service is non existent and they do not accept even unworn and unopened returns - despite sending an incorrect size. Don't waste your money.