"Excellent Professional Service by Phone"

Thank you to Debbie for helping me with my account and I am now very interested in upgrading my account to the next level.

"Our flight was cancelled during the day…"

Our flight was cancelled during the day of our flight. Have no option but to leave you hanging. No alternative flights offer. Bought a new ticket of four…. Too much hassle…. We choose this airline as its low fare but it’s more than a business class we spend because we bought a new ticket because they cannot give us alternative flights. And we have to look hotel in the middle of the night as they did not give us much time to prepare…. Such a nightmare….. until now we are still waiting for our refund…. Scoot have mercy!!!!!

"If could give a minus 5 star review, I WOULD…"

If I could give a minus 5 start rating I would. This company is the absolute worst airline, please for your own sake do not, I repeat, do not BOOK WITH SCOOT!

Customer service is dreadful. They emailed us saying our FLIGHTS were cancelled, 3 weeks before we fly away. Then, could not refund our money before we put departure date for us to rebook new flights. Not only was this a big issue for us, the staff we spoke to (4 members) were completely and utterly rude. Did not tell us which flights were cancelled, so we assumed both departing and returning flights were cancelled, right? But no, they then proceed to tell us that only one flight had been cancelled, A WEEK AFTER we paid £1000+ more on new flights to our destination. Which then meant that, we would only then be able to receive a TAX refund on the flight that hadn’t been cancelled.

If Scoots customer service, was more caring about they’re customers, and not more concerned about the amount of phone calls they’re meant to take per day for their ‘targets’, they would probably be a decent company, but they’re not even close to a decent company.

I will never, recommend to anyone to use scoot, they’re the most misleading company I have ever done business with. And I can assure you, I will never in my life fly with Scoot.

Please people, if you value your money and sanity, do not fly with this company as you will lose money. They’re very good at using scare tactics and belittling the customer. Probably the only thing they’ll ever be good at.

Plus, trying to get in touch with this company is a complete waste of your time. They’ll take at least 2 hours to answer the phone, then will talk to you in an extremely rude manner and eventually hang up on you.

Again, do not use this company as they will scam you.

"Priority Listing"

I was able to get more customer whe I avail the Priority Listing.

"Absolute waste of time and money"

Absolute waste of time and money . Waited over a week. Still no scooter . Having to call bank and report as fraud as they wont answer phone to me !

"Great service"

After a bit of confusion with a delivery date all sorted very helpful on phone package arrived great piece of equipment.
Highly recommend.
Darren

"Not happy"

Not a fan of scare tactics employed!

"very good service"

very good service

"£1000 A MONTH FOR SEO AND METATAGGING?!"

We had a package at around £500 a year. We asked about monthly payments and were told it would be £1000 + VAT per MONTH!

The dashboard has no analytics, so no way of really seeing easily how much traffic Scoot actually generates for your website.

Looked into it in more detail. and discovered that the SEO and metatagging they do is very simple and already provided to us by our web host. Similarly, they duplicate information.

All in all, not recommended

"Scoot have published my personal phone…"

Scoot have published my personal phone number, also my home address and are saying that these are the contact methods in which clients can contact me by.

They also have another website called The Sun which has my personal details on there.

How the hell did they get my personal details, what gives them the right to publish my details without my consent.

I have changed my number a number of times already and now i am going to have people phoning my private number.

How dare you scoot, how dare you!