"Mail konto problemer"

Har i 2 dage haft problemer med at modtage mails fra speednames. Speednames vil ha at jeg opretter en alternativ e-mail så jeg kan indrapportere fejlen. Kundeservice vil ikke oprette sagen med mindre at jeg skriver til dem. Overvejer at flytte mailudbyder og domain.

"Jeg har brugt Speednames i +10 år og…"

Jeg har brugt Speednames i +10 år og altid været tilfreds. Dog er de gået fra at være en billig løsning til en dyr løsning. Og nu har min mail ikke virket i 17 dage, ingen response, jeg ringer og de lover at gøre noget ved jeg mailer og får hurtigt automatisk svar at de vil arbejde på det, men intet sker. Jeg skifter og opfordrer jer alle til at gøre det samme inden i får problemer.

"Hold jer væk!"

Mit domain er automatisk blevet flyttet fra Speednames.com til speednames.dk den 1. Dember 2017. Jeg har siden stort set mistet kontakten til mt somain, adgang til mine mails etc. Support er ringe og deres handlingskraft ikke-eksisterende. Bliv væk, find et andet sted.
Jeg smutter med mit domain i dag.

Repsektløst,

"Toppen af dårlig service"

Min mail hos Speednames har nu ikke virket i to dage. Telefonisk henvendelse er til et callcenter, som bare siger at de vil ringe tilbage. Henvendelse på e-mail giver et svar som er fuldstændig intetsigende og generet.
Jeg har været kunde hos dem i mere end 10 år, men nu er det slut. Hvis det ikke virker i morgen så skifter jeg til et andet selskab.

"Jeg har været kunde hos Speednames fra…"

Jeg har været kunde hos Speednames fra dets opstart. For 5-6 år siden steg det to-årlige beløb for mit familierdomæne fra 75 kroner plus moms til 585 kroner plus moms. Domæne administratorerne var tilsyneladende blevet enige om at øge prisen dramatisk. Nu (10. december 2018) er Speednames brudt helt eller delvist ned og efter to dage er der stadig ingen hjælp at få ...... Jeg kan ikke genkende det opstartsfirma og - team jeg mødte fra snart 20 år siden! Overvej ikke at bruge Speednames ......

"WORST SERVICE EVER!"

WORST SERVICE EVER!

"It's gone."

December 2018 website and email not responding for weeks...

"AVOID * AVOID * AVOID"

AVOID - AVOID - AVOID!
Double charging, unable to speak to billing department, totally non-responsive. Wrote a letter to chief executive at Canada House - no response. This company is stealing from our card accounts and we can't stop them because payments are classed as subscriptions. An absolute disaster. We had dealings with Netbenefit and Easily, and since being taken over by Speednames we have had endless billing issues.

UPDATE 8/3/19: now completed our claim through the courts and have a judgement in our favour. Will they respond? No they won't. Will they pay? I doubt it. Also just filed a report on Action Fraud site - maybe if enough people do this, these crooks can be held accountable.

"We were with Netbenefit the predecessor…"

We were with Netbenefit the predecessor to Speednames. Since the transfer to Speednames, it has been an utter disaster. Being charged for cancelled services, no responses from support or billing. Tickets closed without problems resolved, impossible to get through without spending hours on their helpline, staff who are vaguely sympathetic but then take no follow-up action and ignore subsequent emails. The worst IT provider ever.

They continue to charge us fraudulently despite the fact we cancelled all transactions. The US firm that supposedly took over are unable to access the old portal or know which services one has taken out or paid for, the old portal is still active and there is no way of deleting credit card details which we've now had to cancel.

They ought to be put in prison.

"Worst provider ever"

After dealing with customer service for over 2 months now, they still haven't given me my log in to MY account. Customer service just tell lies every time I call and promise to send me log in details, but never do. They don't reply to emails and there homepage is just a hoax. They couldn't care less about me as a customer so after 14+ years as a customer I've transferred my domains away. Don't waste your time or money on speednames.