"worst coat ive ever bought"

worst coat ive ever bought, snags my beard everytime i move my neck 1 degree, d*gsh*t quality

"Just take a look...."

First off the sizings are way out and don't even match between different models.
In the vast majority of jackets I am XL.
Here is the history: -

XL - Corbridge - Too much of slim fit ( in fairness the website mentioned in small print - MA Griggs stockist) Said to go a size up. Returned and reordered XXL

XXL - Corbridge - Then way too long in arms !

Returned

XL Sapper
Read the Sapper model more true to fit and ordered an XL- Outcome too big !! Too wide at shoulders- Returned to Charles Hobson Stockist - No L is stock went back to MA Grigg.

L fits fine !! Most jackets fit me are XL.

THEN - the jacket has a fault, cannot return as I want the jacket, the price was good and the sheer hassle as this would be the fourth time ! Also, could be hard to find an L again. £16 to repair a over sized sleeve.

Quite shocking overall for a so called premium brand.

"Where’s my refund?"

Ordered a shirt that was too small even though reading the size guide over and over was certain it would fit. Measured the shirt when it arrived and was 4 inches out of what it said it would be.

Sent it back for a refund and it has been almost 4 weeks, numerous emails chasing up my refund and I’m still waiting for my refund. Awful customer service. Last time I’ll use Barbour

"Bought a Barbour int coat for Christmas…"

Bought a Barbour int coat for Christmas and returned as too big.
Have now been waiting 3 weeks for a refund, an email has now arrived saying it will be at least 28 days until a refund is issued!!
Dreadful customer service and refund system. Will NOT buy again on line.
Am beginning to worry if I will ever get my refund.
Do better Barbour!!

"MADE IN CHINA 🇨🇳!!I Purchased a Barbour mens zip…"

I Purchased a Barbour mens zip cardigan. The company promotes themselves as very British and high quality trading on the name.
Then I saw a comment about Barbour items being made in CHINA!! So I asked where my item was made. After deliberately trying to make it appear not to be made in China, they eventually conceded that it was made in 🇨🇳CHINA!!
You have been warned!

"TERRIBLE customer service"

TERRIBLE customer service. I bought a coat as a Xmas present, arrived but was too small, returned to them 27th, they confirmed on 30th they had it. Now they say that the email they sent is not confirmation they received the return despite the email from them having a picture of the items on. I am being fobbed off that they cant return my money for 21 days, that is due to the Royal Mail Strikes/Christmas delays. Well the Royal Mail are nothing to do with this, you have confirmed receipt of the return tracked items. You are the joke here, Trustpilot scores are reflecting your awful Customer Service and appalling responses when contacted to chase up on refunds!!!

"I sent my beloved jacket off to be…"

I sent my beloved jacket off to be rewaxed. Two moans,it took two months to do and the other the Union jack was filthy and the Barbour emblem. On the other hand i managed to get them clean and it looks as good as new now.

"TERRIBLE customer service"

TERRIBLE customer service. I bought a coat on the 9th Jan, arrived 11th, returned to them 13th, they confirmed on 14th they had it. No I am being fobbed off that they cant return my money for 21 days, that is due to the Royal Mail Strikes/Christmas delays. Well the Royal Mail performed, Barbour you haven't. Your customer services has all but said they wont do anything for at least 14 days. They didn't even know it if had been returned - yet you sent me the email!!! Avoid at all costs - buy items elsewhere. Complete joke or a company - reflected by their Trustpilot score!!!!

"Their footwear range is unbelievably…"

Their footwear range is unbelievably comfortable..... but! 12 months after use, the soles on pretty much all their shoes and boots come away. I have 3 pairs and my wife has 2 (all varying styles). My redhead chukka boots still haven't even got a mark on the soles, but the side beading has split and come away from the shoe and the sole on one of them has completely separated. Took them to a cobbler, who stated they've been made quite poorly. I would have expected better craftsmanship from a global reputable brand.

"Dangerous Barbour Bede wellies. Avoid."

I bought a pair of Barbour 'Bede' wellies. They were ok to wear but as soon as I encountered a wet surface, the wellies had absolutely zero grip so I had to use extreme caution when wearing them. I then was unloading an item from a smallish trailer and stood on the grippy aluminium ramp. My foot gave way and I suffered an extremely serious wound to my thumb which I thought I would lose. I wrote to Barbour and told them these wellies were extremely dangerous and not fit for purpose and should be withdrawn from sale but they weren't interested, referring me to their solicitors but I wasn't interested in making a claim, just trying to prevent someone else having a serious accident like me. I alerted Trading Standards but they said it would be extremely expensive to have the boots tested to prove they weren't fit for sale so I had to drop it. I wore them a few times in the garden but they started letting in water and then split on the top of the right boot. These boots are dangerous, AVOID. They are also extremely poor quality, probably made in you know where. I have bought Barbour for many years without issue, they are letting themselves down with these dangerous wellies. Please BEWARE.