"Scammers i did my order with them for…"

Scammers i did my order with them for almost 3/4 weeks I can’t even track the order until today still nothing

Tried to call customer service the agent was very rude unhelpful

"Mister Auto refusing to correct thier errors"

Mister Auto sent me the wrong item. When I called, I was told this is a common problem with orders. I was told the return would be arranged. I contacted Mister Auto a number of times and they gave a similar response each time. I finally received an email stating that Mister Auto would not correct their error as too much time had passed for me for me to "return my order". I did not want to return my order as I ordered the correct product. I wished for them to correct their error and send me what I paid for. Do not use this website. They are not professional and based on what Mister Auto call handlers state, they are penalising customers for their repeated errors.

Responding to the message below: Mister Auto sent me a right-sided item instead of the left-sided item I ordered. Mister Auto sent the wrong item yet still refused to correct your error.

"Send me Wrong Parts"

Send me Wrong Parts. While it was on VIN No.
No Customer service. No one answer the calls. Just wasting of time.

"I put in my registration number and I…"

I put in my registration number and I received the wrong battery that they recommended. I tried to contact but it's almost impossible. I contacted with my order number and the website says it doesn't recognise the order number. Very frustrating. Obviously sending it back to France isn't viable due to the weight of the battery.

"They are seling parts that are made in…"

They are seling parts that are made in china.....
I give an example....Vaico hydro bushing...on their site in picturds says Vaico ( german company)then you get it with a tag that says .made in china.....
To tell you the truth.....i will pay more attention.....on producers.....
Wich one im happy and wich one i will avoid....
No more Vaico
No more Meyle
because borh are made in china....
Febi Bilstein.....kind of ok.....
Jp Group....ok
The delivery was ok...pretty fast....( the order was @500€)
My advice...Do not buy made in china parts.....
And Mister Auto....stop selling china parts...Try to sell European ones....more expe sive....no prob i understand .....but better quality....
I will not sit under my E53 hours to fit chinese parts....and then in 3 moths i need to work and pay again for same ones made better.....or even go to OM.....
Cheaper is definitely not bettef!

"I ordered a battery that was advertised…"

I ordered a battery that was advertised to fit my car however the terminals are too high meaning the positive wont reach. I've looked to return the part and cannot get through to an agent. No online service available. I rang the number (Which I had to search hard for) and the call dropped about 10 times and went silent another 7 or 8 times. Service is very poor. Get your act together Mister Auto and start fresh as this isn't good enough.

"What a scam, AVOID!!!!"

Only 2 of my 3 items are correct after arriving 7 days late. Can’t even login via app or website as it says my credentials are wrong, reset my password multiple times and no change.

Charge back and complaint to the competition & consumer protection commission incoming.

"I can't give 0 stars or negative."

I can't give 0 stars or negative.
Second and last time I bought anything in this store.
There isn't any chance of getting aftersales support.
My parcel is hold in DPD france because they don't filled the eir code.
I reached DPD only to know they are bound to the seller and only them can amend the package.
On the hundreds of calls, more than half the call ended before one ring and the rest on automessage.

"Terrible customer service"

Terrible customer service. The part that was supposed to fit my car does not. I can’t return it online so tried calling them. 11 phone calls over a 2 hour period. I got through to hold music 3 times and the call dropped each time after 20 mins. The other 8 calls we’re immediately rejected.
So I am stuck with a part that Mr.Auto stated fits my car and I can’t return it for a refund. If I could give them ZERO STARS I Would. Do not buy anything from these cowboys!

"Placed order for 3 items"

Placed order for 3 items, 2 correct 1 wasn't wrong item sent. Tried to contact company via their website/customer support. 0 response.
I now have a wrong product that's no use to me and nothing has been corrected, I'm not overly impressed.

Returning a low value item isn't viable, I'm not using this company again as they made a mistake and won't correct it, lack of competence isn't acceptable. Review score marked down to 1 star due to bad customer support. I want the item I ordered and you have not corrected the mistake you made.