"Just tried to book a flight from Leeds…"

Just tried to book a flight from Leeds to Tomsk on the aeroflot website and it kicked me out. Terrible service.

"Never ever in my life"

Never ever in my life. Never ever touch anything that Putin has he’s money into.

"Geld abbuchen geht schnell und ist das…"

Geld abbuchen geht schnell und ist das einzige was bei diesem Laden klappt
Wenn Aeroflot Flüge storniert kann man sein Geld direkt abschreiben
Achtung....Betruh

"Don’t even consider using this…"

Don’t even consider using this organisation. Funding them funds the invasion of Ukraine.
Their aircraft and engines are not technically supported by Boeing, Airbus, RR or GE and so you are at considerable technical risk.

"Corrupt airline that supports a…"

Corrupt airline that supports a totalitarian dictator and his evil cronies.

Avoid this filth and stand against Putler.

"Disinformation"

Please, be honest with your customers for a real reason the flights are cancelled across Europe.

"Nie wieder Aeroflot."

Nie wieder.
Keine Rückerstattung. Auch nicht nach 3 Jahren.

"Dreckslinie eines Verbrecherstaates"

Dreckslinie eines Verbrecherstaates

"NEVER use Aeroflot services. Not recommended at all. It is a fraud!!!"

Don't waste your time and money with Aeroflot!

I booked a flight from Israel to Cuba for April 2020.

In view of the wave of flight cancellations due to COVID-19, I contacted the airline's office in Israel and they confirmed that all flights were cancelled. The airline indicated in my reservation this cancellation as 'involuntary change' and told me that I have the right to obtain a full refund of the ticket through the agency Travelgenio since I used their platform to book the flight.

On the same day, I was informed by Travelgenio that the reimbursement was requested and I would be receiving the funds in 1 to 3 months, what never happened because Aeroflot never transferred the funds to the agency, proving their very bad customer services.

Long time has passed since April 2020 and in the meantime, I have made so many calls, told me to refer to the branch in Israel (never got an answer) and sent infinite emails to follow up this matter with no response whatsoever about the pending reimbursement. Only in December 2020, I was offered a voucher as the only solution (curiously, the possibility of reimbursement was not available anymore after 9 months of the request that was approved), which I had to accept or else I would lose the value of the ticket, NOT FAIR at all. Moreover, I keep on contacting Travelgenio and they told me that they contacted Aeroflot who advised to request a voucher (again) which is valid for only 1 year from the date of purchase of the original tickets (December 2019), really a joke...

Up today, considering the fact that Aeroflot is cleaning its hands in this matter, I am not able to even use the voucher because there are no flights for which I can use it. The value of the ticket is quite high and I keep insisting to get back the refund I was promised. They just want to keep the money, smart move.

This is not fair at all and shows how the company treats customers that rely on its services... NEVER AGAIN!

"Recommended"

Very nice cabin crew.
Very professional take-off and landing.
Always in time.