"QP3W695I Got full Refund 😊"

Hi My name is Khizar. I have booked ticket for my Wife on mytickets.ae with reference no: QP3W695I. Now agency saying your ticket is cancelled due to unavailability of seats. But still I haven't received the refund as committed by mytickets.ae.

Update-1: Definately I will change the rating to 5 Star once received the full refund in my account.

Update-2: 24-08-2023 23:26
I got my refund back of amount 1376 SAR and remaining surcharge amount183.49 AED.
Thank you so much for your immediate support, Hope I will get remaining soon.

Update-3: 27-08-2023
Surcharge amount too got refund alhamdulillah

Full Amount got refunded 😊
Note: I was also scared by seeing the negative comments by customers. My request to update your comments if your issue solved by mytickets.ae so we can be relaxed and updated.

khizar.saudi450gmail.com

"Never book your tickets on tickets.ae"

This is my second review - the first time was answered by tickets.ae team but ABSOLUTELY NOTHING CHANGED. Tickets . ae not only admitted it was their mistke to me on the phone, i have all the proof that my ticket was booked and paid with luggage but they forgot to prebook it from their side. Now they blame airline company for it. it has been 3 months! Every time i call I am told they will look into it. How ridiculous is that .


So apparently the amount was transferred back to me on 01.08 and for some reason it take up to 14 days to arrive. I have asked for a proof of payment several times and got abolutely nothing. So again no waiting and following up on daily basis

"I just booked and paid for my ticket"

I just booked and paid for my ticket , it didn't allow me to change the email address , though I have put in my mobile number. Now where is my ticket gone and I have a booking reference but no ticket as the email is incorrect. And what is your customer care number ? The one given doesn't work .
Update , after calling them on some odd number 3 times over and 12 hour later it was solved .
Thankyou

"They will steal your money!!"

They will steal your money..
This is my booking KDO8PYCY, They send me a ticket that doesn't exist and they refuse to send me a new ticket or refund, all what they claim, we are waiting to hear for the airline, which I see very common to many in this post. We will be posting at every forum about them, they are scam.
Our trip ulis getting closer and we haven't heard a reply to them? Can anyone help how they dead with such situation..

"Very bad customer service"

Very bad customer service. Bought ticket from them to Manilla through Cebu pacific since few weeks and we were told that we can add luggage allowance later. I was trying to buy luggage since a week and was told that it can be done through Cebu pacific with the booking reference 24 hours before departure. Unfortunately that was not possible despite my several calls and follow ups and the customer service always telling me we will send you email with reference number or try to check in and you can add luggage blablabla NOTHING WORKS. My last call with the agent answer me: MADAM WE CANNOT DO ANYTHING FOR YOU GO TO AIRPORT AND BUY YOUR LUGGAGE IT'S NOT OUR MISTAKE, seriously this was the answer f a customer service.
At the end I spent more than 6 hours on calls until I chat with cebu pacific and they confirm that Mytickets linked that booking to their account so I cannot add or change anything for the flight.

Very disappointed, we waisted time, money NOT WORTH AT ALL
Below the booking reference: HMOUBMGX

"Do not book a flight through…"

Do not book a flight through mytickets.ae, the experience that I had was terrible. still no one answer me today |& only 4 days left for the flight ,even we can not check the ticket online.

"Soooooo BADDD experience..😡😡😡"

I emailed them to track my bookings bcuz I'm worried if it's legit or scam bcuz I cannot manage my booking. They reply that I can retrieve only 24 hrs before departure. This is very bad very bad and I will never book here again. My flight is on sept 2 and yet they don't do something to assure me that my flight booking is fine bcuz now I can't sleep well thinking if I can fly on that day. If you can't fix my problem with in 2 days I will never book again on you app.. looking forward to fix the problem with in 2 days

"Avoid purchasing or make any booking to this site and agency"

I booked a ticket for 2 (1-adult and 1-Child), I chose the correct departure and flight date. Initially went fine, I entered all my credit card information including the secret code, then suddenly the website refresh and pop-up then additional cost like 300+dirhams. I accepted the additional cost and the site went back to the initial stage of entering the credit card details. I paid and it went OK. They issued the ticket and sent in my email. Now, when I saw the date it was not the date I originally chose, I believed that when the additional cost pop-up the website refresh and the date went to the default date and it wasn't my preferred date (Warning: When this happens to anyone, double check the date). I just figured out like less than 5 minutes and I raised the issue ASAP to them, multiple emails and requests but they refused. They responded that it will allow me only to re-route and change date. So, I requested the return flight to change date and then they refused again. I investigated the ticket in directly from the airline website and I found out that the departure flight is allowed to change date but not refundable. Also, the return flight was allowed to refund and change the date. When I said this findings to them they keep on telling me that my tickets are not refundable and not changeable. I lost a huge amount of money to them without benefiting any single penny. This agency has no consideration to their clients. Please avoid purchasing or make any booking to this site and agency.
BOOKING REFERENCE - KXMOBMFX

"SCAM"

SCAM
after you buy the ticket the will send an confirmation email then few minutes later they will send an email with surcharge to pay if you do not pay it they will cancel the ticket and if ask for cancellation the will not refund you the full amount. if your ticket is non refundable they will not refund you.
its a scam they offer you cheap tickets.

"WXYCDCOI"

WXYCDCOI

Reading all of this is worrying me now!
I had a smooth experience when booking with them i was told the ticket will be sent to me shortly it did take a couple of hours and i received it …

The only problem i faced was when i tried to manage my booking online i found out that i am unable to do so as the booking is under a private email …
As i need to check in and add baggage and a meal …
I emailed them and got a fast reply the first time .. not the reply i was hoping for but it was fast …
I emailed back multiple times since yesterday and got no reply …

At the begining my experience was good to be honest but now i am alarmed and upset …

Not sure if i will get this sorted out asap or if all those reviews over here are true?!