"Still haven't received my item! I ordered my dog coat in the beginning of December and I am yet to receive the coat! The money has been taken from my account go figure! I guess I was scammed !"

I think this company is a scam!
They take your money and you get no product. I ordered beginning of December and still don't have my item, yet they have my money. Don't order from them if you work hard for your money like I do. Your better off shopping local.At least you leave with your product you paid for. I'm sick of being ripped off by these so called companys !!! Word of mouth is everything people! Lets shut them down! Stop giving them our money and shipping money !!!!! These people are scam artists! I have already accepted that I will never get my items I have ordered from them. I just hope they had fun with MY MONEY ! I hope you spent my money well ! My order # 29303 through petyfy doesn't help me find my order!
Thanks for ripping me off prtyfy !
Your just one of many !
Annette BECKETT

"My experience was the WORST I have ever experienced online!"

My experience was the WORST! ZERO is my rating! Had I known that the item was not only made in China, but shipped from China, I would not have purchased it. In addition to taking 23 days to arrive, my 2XL dog jacket was way too small for my 35 lb terrier. I needed 5 more inches for it to meet on her back to zip! I took all the measurements prior to ordering, and matched her measurements with the size chart. She was between sizes, so I ordered UP. DO NOT BUY FROM THIS COMPANY...A REAL SCAM!

"BUYER BEWARE.........."

I ordered a jacket for my dog and have been waiting and waiting. Winter will be over before it will come or may never come. This can't be a legitimate company. No one to call and this online chat is getting old. I want my merchandise or a REFUND. I will not pay for something I do not have. Terrible customer service. Save yourself aggravation and DO NOT ORDER FROM HERE!!!

"waiting for customs"

Just left China, acording to tracking.

"Scam "company" - Worst customer service ever"

Order placed 6 weeks ago has still not arrived. Repeated attempts have been made to contact Customer Service - but no response ever received. I can't understand how a company can stay in business after treating its customers so shoddily. Save your self a lot of frustration and don't bother even trying to place an order - they will take your money but fail to deliver. Giving them a 1-star review only because I could not give them ZERO stars!

"Waterproof Jacket"

First let me say be prepared to wait. They ship out from China. It took 3 months to receive my order. I bought a medium water proof jacket with the attached harness. I bought medium for my 12 pound mixed breed terrier. It fits perfects. The product is well made.

"Avoid at all costs"

As many others have noted, horrible customer service. I’ve been waiting over a month for our order. I have no idea what’s going on as several emails to customer service have been outright ignored. Winter will be over by the time I get this thing. Avoid this company at all costs — not a legitimate operation.

"Very poor customer service"

Very poor customer service. Have sent 5 emails only 1 answered several weeks ago. That 1 answer asked me to take a photo of the coat showing that it was too small. What would a photo prove, that it is too small?

"Still waiting"

Hi i am also still waiting for my order. I was charged and still no product. I was told a customer service rep would look into my order and get back to me, and that hasn't happened yet. I hope the product is good quality.

Carole lavoie

"Hi still waiting on my order"

Hi still waiting on my order
XMAS Mega Sale
ORDER PETYFY#35900
I was charged and still have not received my order. I would like to know where is my order and if it didn’t ship I want a refund.

Janice Manetta