DHL

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DHL

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David Earley

1.00/5.00

"Appalling service"

Appalling service. My parcel first reached the DHL depot on 14 April. They have failed to deliver it on 3 consecutive days and now say that they will try again on 24 April, I.e after the Easter holidays. The last delivery failure my delivery was scheduled as drop 130. How can one driver be expected to manage that number of drops in a large rural area?

18/04/2025

Richard Lang

1.00/5.00

"I insisted on DHL for a collect and…"

I insisted on DHL for a collect and deliver - what an error without checking recent performance. Appalling tracker (out of date) estimated delvery (pure fantasy) and the usual pass from pillar to post when you call. What has happened this once reliable company? So far a day late but still showing yesterday as delivery on the "tracker"

18/04/2025

Michał Matusiak

1.00/5.00

"Wysłałem telewizor do Polski z…"

Wysłałem telewizor do Polski z Holandii,był zabezpieczony oryginalnym styropianem,i doszedł zniszczony,ktoś musiał kopać lub rzucać telewizorem by tak unicestwić ekran,paczka opłacona i zniszczona,nigdy już więcej nie będę współpracowal z DHL,nie polecam wysyłania przez nich czego kolwiek

18/04/2025

Keith

2.00/5.00

"Driver early"

Driver attempted to deliver parcel earlier than allotted time. No communication or indication this would happen.

17/04/2025

Allison Olson

1.00/5.00

"Where is my package? "

My package has been sitting in US customs for almost a week. Any and all updates I get say the exact same thing. They have all the information they need but still haven’t released my package for delivery. This is absolutely asinine.

17/04/2025

Miss UA

1.00/5.00

"The worst couriers out there"

The worst couriers out there! They certainly taken the crow from Hermes.
Lost my legal documents. Terrible customer service on the chat. No customer service on the phone. Processes taking ages. You can only have one process open, so I couldn't have file open to search for my docs and to complain. You have to chose! How dumb...
case number: 1926526534

17/04/2025

Antoni Nowicki

1.00/5.00

"Jak najdalej od Dhl"

Dhl miał dostarczyć paczkę TEMU. Podobno dzwonił domofonem ale mnie chwilowo nie było. Nie zadzwonił na telefon, który miał. Jako jedyna firma kurierska nie ma takiego obowiązku. Przekazał paczkę do Żabki bez rejestracji. Przekazano mi ją na oświadczenie. Teraz paczka jest niedostarczona ją nie mogę jej reklamować. Dhl nie odpowiada na maile. Nigdy więcej z tą tzw firmą.

17/04/2025

Loredana Palma

1.00/5.00

"Se potessi darei 0"

Se potessi darei 0. Il peggior servizio di spedizioni con il quale sto avendo a che fare, non per mia scelta. Mi stanno prendendo in giro da due giorni scaricando la palla tra il servizio telefonico e quello di chat istantanea, pensando che siamo tutti stupidi! Intanto del mio pacco non si hanno notizie ed io sono arrabbiatissima, al punto che vorrei rivolgermi ad un' associazione che tutela i diritti dei consumatori. Operatori telefonici bugiardi ed altri maleducati che chiudono il telefono in faccia dopo aver pagato per parlare con loro! Seriamente da denuncia!
E pensare che ieri ho risposto persino in modo positivo ad un sondaggio sul loro operato, perché mi sono lasciata
abbindolare dalla gentilezza di un' operatrice che, vol senno di poi, ho capito non sapeva nemmeno quello che diceva! Che vergogna!

17/04/2025

Emily

1.00/5.00

"Rubbish delivery company "

Didn’t even stay more than 1 minute for us to get down the driveway and then they couldn’t come back and deliver for 4 days - not first time has happened either

17/04/2025

ugbeda Sammy

5.00/5.00

"Mr Jack Mike from Philipino was so…"

Mr Jack Mike from Philipino was so professional, helpful and always willing to assist.
I will always use DHL for all my shipping all the time.

17/04/2025
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