"Delayed delivery"

Knives ordered on 26 December 2024 but not yet delivered. I did not receive any explanation until I asked what was going on.

"Disappointed the service was not as promised"

Feel rather let down that the service was not as promised.
I ordered an item on Wednesday which advertised "free next day delivery" as a birthday present. It finally turned up 6 days later, a day too late for the special occasion :(
Whilst my ID check at checkout had failed which understandably delayed my order, I only found this out on Friday morning after I emailed them to check my order status. It's disappointing that Kitchen Knives did not proactively contact me earlier to ask for my ID. Even having provided the necessary ID on Friday morning my order was not despatched until Monday afternoon.
In short, I'm disappointed this company make claims on their website they have no intention of fulfilling.

"Great service"

Great service. Delivery took a while, but the order was placed on Boxing Day, so that's to be expected. The knife is superb: an 8-in Wusthof Ikon Classic. Arrived well packed.

"Fantastic"

I bought my items on 23rd December and enquired about next day delivery. It was a last minute Christmas present purchase as I just had an epiphany of something else to buy. Like all epiphanies, it came at the last possible moment. I received a prompt reply and received my purchase the next day.

I was blown away. Thanks so much.

The package was well packed and arrived safe and sound. Well priced as well. Great service. Will use again for all my knife purchases.

"I recently ordered a set of Victorinox…"

I recently ordered a set of Victorinox knives and forks from KitchenKnives.co.uk, drawn in by their excellent pricing. While I’m still awaiting their arrival, I have previous experience with Victorinox products and am confident they will be of outstanding quality.

So far, the service from KitchenKnives.co.uk has been exceptional. I appreciate that they carry out an age verification check to ensure compliance with legal requirements for purchasing knives, which is a responsible and commendable practice. However, it would be helpful if the site provided a clear explanation of how this process works. Overall, I’m very pleased with my experience so far and look forward to receiving my order.

"Quick Delivery, great customer service"

Quick Delivery, great customer service. A place I will be returning too in the future

"Super quick delivery if exactly what I…"

Super quick delivery if exactly what I wanted for a fantastic price. Spot on.

"Extremely good quality kitchen wear"

Extremely good quality kitchen wear, i bought a knife Sharpener & Food Preparation board for Christmas presents, and shall definitely be purchasing again.

"Excellent"

Excellent service and a very good range. Note it is a little more difficult ordering knives online as you will need to provide proof of age.

"Swift delivery, recyclable packaging, nice knife for a bargain price."

My knife arrived really fast with minimal packaging, all recyclable. The Japanese knife I got was really reduced in price, it's a good knife and nice in the hand. It's not quite as sharp as it was when it arrived but... I also haven't sharpened it! Not dishwasher proof as it has a wooden handle but I knew that when I ordered it. Would recommend this company.