"BEWARE WITH RETURNS!!"

BEWARE WITH RETURNS!!! Ordered a very pretty sage green dress for a wedding. I paid the shipping of $14.99 in addition to the cost of the dress. The dress was very pretty, although it didn’t compliment my figure and was too long. I chose to return it NOT knowing I wouldn’t get my shipping fee back that I PAID including the return fee of ($10.60) I paid to get my refund. They get the dress back never worn with tags attached to resell!! Absolutely ridiculous and unfair. I will not reorder nor will let my wedding party to order from them with this nonsense. I paid $57.48, and $10.60 to return it, to only be refunded $42.49. I should have kept it to resell myself.

"I ordered a dress for my 30th…"

I ordered a dress for my 30th anniversary renewal ceremony.
Very affordable price and dress was beautiful.
Had ordered two different sizes and the smaller size fit perfectly.
Was able to return the other dress and got a complete refund for it.
Customer service was very courteous and helpful with this process.
Appreciated the prompt response I received.
Highly recommend Ever Pretty if you are needing a dress that is both beautiful and affordable.

"Awesome choices "

Wonderful styles, color choices and prices. The only issue is talking with an representative the telephone number that was provided stayed busy almost like it was taken off the hook.

"Refund problem now resolved "

Received refund today (few delays due to using guest checkout...I would recommend having an account to avoid refund issues. Refund problem sorted now and also received telephone call from customer service to clarify order had been traced and refund arranged. Thank you

"Nie wieder"

Nie wieder. Ich habe die Kleider über Amazon bestellt und ich es wird behauptet das die Kleider nicht zurück geschickt wurden obwohl eins erstattet wurde. Ich hab mich an den Service gewandt und nicht all zu freundlich geschrieben. Mal sehen was passiert ansonsten werden rechtliche Schritte eingeleitet. 300€ werde ich für nichts definitiv nicht bezahlen und auch nicht für diese Qualität. Sowas unseriöses habe ich in meinem Leben noch nicht erlebt.

"Ordered two of the same dresses but…"

Ordered two of the same dresses but differant sizes as I need this for my daughters wedding, I was worried it wouldn’t arrive in time, they arrived after 3 days of ordering and I chose the one size and had to send them back, I emailed the company within the hour I received my reply of how to send back the one size I didn’t need, completely stress free and easy amazing customer service, I will definitely be ordering again from this website

"I really like how they responded to my…"

I really like how they responded to my exchange and my emails

"Great Customer Service Experience 100% "

Thanks to the Ever Pretty Rep who help me for the smooth process. I don't know what to do but luckily she solve my concern in a faster way kudos to you Naomi :) great job 🤩🤩🤩

"I ordered a bridesmaid dress from them…"

I ordered a bridesmaid dress from them and the price was AMAZING and they were very helpful in correcting an error with my shippjg address!

"Poor communication"

I am yet to hear back from them how to return the dresses. I only got asked if I want to exchange them? I want a prompt refund as I am on maternity leave at the moment so want to send them back asap so I can get my money back.