"Outstanding customer service"

Outstanding customer service - I ordered 4 potential bridesmaid dresses and myself and my friends were really impressed with the quality but ultimately agreed on one style, the team were so helpful in helping me to get three of the dresses partially exchanged with the matching style of the chosen dress.
They have been a pleasure to deal with from start to finish and the dresses were amazing quality for a very reasonable price.

"Great customer service "

Great customer service ! They answer fast and really try to make it work. We had technical constraints and the customer service really listened to our issues and try to find the best solution and offers ! 4 bridesmaids delighted ! Thank you for that :)

"This company is so incredibly amazing!"

This company is so incredibly amazing!! First, they graciously assisted me with an exchange for a dress. The dresses arrived very quickly! They’re really on-top of their emails and always respond within a day.
After this exchange they sent the new dress I desired, but unfortunately it was too small. I emailed and asked if an exchange was possible, and they emailed me the next day did not make me feel like a nuisance! The return/exchange instructions are very simple, and overall I was very happy with my experience with Ever-Pretty!

"Great communication and really…"

Great communication and really efficient when I had to make a return. Lovely dresses!

"Finding my wedding dress!"

I’ve been searching for over a year for a wedding dress and each time I come back to one of these dresses, I ordered a few sizes to make sure it was comfortable and fit right. And I did it, I went for it and the dress I’ve found is perfect. It’s exactly what I wanted! Whenever I had needed to return the dresses I’m not keeping customs service were prompt, polite and really helpful.

I have no complaints at all. Great company and service! Thanks for helping me find my wedding dress!

"Their customer service is very good"

Their customer service is very good - quick replies to emails & kept me updated when asked!

"Superb service"

Very exceptional service. Good communication, fast delivery and quality product, in all a brilliant customer experience

"Great"

Fast delivery. Dresses are beautiful quality. Customer service was also great. Would definitely order again!

"Return Label Misshap"

I purchased 2 dresses off Amazon and unfortunately I ordered the same size in both by accident. when I went to do my returns. I think I accidentally printed the same return label 2x and put it on both returns. one return showed in my account but the other was still waiting for label to be printed. they would have received 2 packages with same label on both, I reached out to the returns department and explained my situation, gave them all my information, order #'s and they reached out to their Amazon internal team and I will be receiving my refund in a few days. I'm am so relieved as I thought that return was going to be a loss. Thank you so much to Sarah from Ever-Pretty Customer Service for your help. You were quick to respond and resolve my issue.

"These dresses are gorgeous"

These dresses are gorgeous! Sizing is accurate, and the quality is fantastic for the price. I would definitely recommend.