"You are expected to pay their delivery…"

You are expected to pay their delivery charges even if you don't keep an item/ I accept the charges to return the item but not to pay for the item to be sent.
I do mind as i am paying for something i did not keep

"Great customer service "

Received my dress and it was wrong size. Contacted customer service and exchange was made. Came in quick. Had no problems with reaching or speaking to someone regarding my purchase. Will purchase from them again.

"Beware of possible scam when returning…"

Beware of possible scam when returning items. I returned several dresses and sent to the return address given, they do not produce return labels which is a red flag. I did not use a tracking service which please use as now I am out of pocket because they have said the parcel has not arrived. Royal Mail has nothing to say it was not delivered but has heard of many other customers in my position where the company knows it’s t tracked and therefore says the parcel is not delivered so they do not have to refund goods. Please be careful if you choose to order from this company.

"Very good experience with all services…"

Very good experience with all services by everpretty. I ordered a wrong size ans I got very quick answers. The person I talked to was kind and very professionnal. Thank you. I recommand a lot. And the clothes are very good quality and so nice.

"Customer service was great"

I chose bridesmaids dresses for my wedding with my first two and only picks. To return the other sizes, Customer Service was great! We were in regular contact and they were very helpful with my questions and returns, which was made very easy.

"MAKE SURE YOU READ THE RETURNS POLICY!!"

MAKE SURE YOU READ THE RETURNS POLICY!!! I had to order dresses in multiple sizes due to just having a baby. The dresses are lovely but it cost me £40 to return 6 dresses due to the postage and the restock fee that they charge. This means that a reasonably priced dress has now cost me £90!
I think this is very excessive and I am disappointed with this!!!

"Possible Scammers"

I bought multiple dresses in different sizes for my bridesmaid, however they weren’t what we were looking for.

Ever pretty received my returns over 20 days ago, I have been told twice since then the refund will be in my bank within 3-5 days, yet still no sign of it.

I spent over £500 with them, and am doubting that I will ever get it back. I only ever get replies to my emails in the evenings, and no one wants to take ownership.

Please be weary if you decide to order from them, as at this point I’m starting to believe the company is a scam. I am shocked that Coast & Debenhams have anything to do with this company.

"I definitely wouldn’t recommend anyone…"

I definitely wouldn’t recommend anyone buying for this website a complete scammm payed £70 for a dress sent it back now they are saying I can’t have a refund due to they don’t have a tracking number which was given do not buy from this website

"The team could answer my questions…"

The team could answer my questions quickly and reimbursed me.

"Great dresses, prices and customer service. "

First of all the selection they offer is amazing. Something for every occasion and every body style. But what’s most important is their customer service!! Absolutely wonderful. This company actually cares about their customers. Number one in my book.