"Happy with purchase"

Received my custom dress today! It is for my daughter's wedding. I am happy with the quality and the color is true to the pictures (dusty navy) . The length was perfect. The waist was a little loose but ok for breathing room. The bust fit perfectly. The only complaint is there were some little tags that looked like numbers, letters on the shoulder area that I just cut off. And some little strings. Other than that I am happy after a long search for a dress with returns. Thank you for having the custom option !!! Susan Bradley

"Excellent service"

I had to order my bridesmaid dress in 2 sizes as I wasn’t sure which would fit better. I returned the other that didn’t fit and the service was excellent, and refund issued quickly after returning!

"I didn’t have a problem with them…"

I didn’t have a problem with them responding with my order to return but not happy that I had to pay for the return and it wasn’t cheap .

"Excellent service"

Accurate delivery date, fast shipping. Quality products that are true to size. Pictures may not reflect colours very well. Efficient and helpful customer service for returns.

"great site, costumer support. still waiting for my order, will update."

I recently ordered a dress from the uk branch. other than a slight miscommunication about available stock of said dress the experience has been great so far.
I contacted costumer support and immediately had help, didn't feel like I was talking to a script and my questions were answered quickly and politely.
I am now waiting for the dress to get in stock and arrive as I agreed with them. will update once it is here and imagine it will up my rating to a full 5 stars.

"Ordered the Wrong Size"

I accidentally bought a dress in the wrong size. The sales team was wonderful about the exchange/return request. I had already reordered the dress in the correct size, so I had started off just wanting to return the first one for my money back. Not only was I able to return the dress, but I was given the option to choose a different style and only pay the price point difference and return shipping (which I would have needed to pay either way).

Absolutely love working with EverPretty.

"Very Happy Customer"

First time having used this company and would definitely recommend them , from ordering to delivery and quality and fit of garment first class

"Great customer service!"

I ordered 2 dresses for my nieces wedding. I loved both as they fit great and looked wonderful but only needed one. The return process was easy and customer service kept me updated daily! Would definitely order again and recommend to others!

"Ever-Pretty dresses"

I received my dresses for the first time from Ever Pretty. The are really nice dresses. A good price for them.

"I thought this was a UK website"

I thought this was a UK website. I have had nothing but problems. I sent a dress back on 27/09/23 to the address they supplied me with. Its been 3 weeks and I still have not received my refund. I will never use this crap website again.