"Professional"

Professional, friemdly and courteous service. East to use and recommend.

"Amazing service from start to finish "

Amazing service from start to finish ! Called in the morning and issue was resolved the same day. Kept me fully informed as promised , kudos to the company and its contractors , as this is how a customers journey should be ! Many thanks Mr Khan

"I had to cancel tomorrow's boiler as I'm in hospital ill."

I had to cancel tomorrow's boiler service as i am still in hospital as been very unwell.
The lady i dealt with was helpful, professional and sorted the cancellation with compassion and empathy.

"Excellent well done"

Excellent well done

"Great company to deal with"

Great company to deal with. Sorted out my boiler in a timely way. Very professional and friendly and the engineer Ashley was great and came back once the part was ordered within two days left the job at 1am! Very impressive thank you!

"I had my boiler service booked through…"

I had my boiler service booked through Uw with preferred, after the engineer visit I found out that the bricks around my gas meter reading hatch has fallen off, when I contacted preferred they asked me to provide them with photos which I did, but their response was they can’t prove that their engineer done the damage unless I could send them the before photo. I am so disappointed with the response as how could I have predicted that this would happen to get photos beforehand. I am not recommending this company at all.

"UW use this company to process and pay…"

UW use this company to process and pay refunds / claims etc for home cover / insurance. Made a claim as per my policy with UW, and to this date still not paid. No updates or comms on reason why, so far claim on insurance policy not paid since beginning of November submission

"Superb "

Superb from start to finish. Many thanks

"The Gas Engineer was excellent person"

The Gas Engineer was excellent person. He maintained calmness, professionalism, and he knows the fault and found the solution with effective manner. We needed this kind of person for our work. I would highly recommend this person. Thanks UW for sending him at the right moment.

"Brilliant experience"

Brilliant experience. Updated through out the day. Best service I have had in a long time