"Very friendly and helpful"

Very friendly and helpful

"Very helpful over the phone"

Very helpful over the phone

"Quick and really helpful"

Quick and really helpful

"Blocked Drain"

Blocked Drain
Your Engineer was on time and was very professional. He knows what to do and did a very good job. When completed, all areas were clean and tidy. Will definitely recommend him for future projects.

"Just one phone call 😊"

My first phone call with Karin was thorough and was the only conversation needed. Messages and emails received as informed and I was kept thoroughly up to date. Just over 3 hours from my first contact to the engineer arriving equals brilliant service

"I needed to rearrange my boiler service…"

I needed to rearrange my boiler service time and this was sorted out quickly, efficiently and in a friendly and helpful way.

"Great service"

Jess was super helpful and really listened to my problem.

She resolved the matter in a timely manner whilst being friendly and polite.

Thank you Jess

"Alex was patient and tried hard to help."

Alex was patient and tried hard to help.

"Friendly and patient on the phone"

Friendly and patient on the phone, worked to try and sort the problem

"Friendly and helpful telephone handler"

Friendly and helpful telephone handler, she put my totally at ease and reassured that my claim would be handled promptly.
Having no hot water or heating at this time of year with a child is a scary prospect but I was fully supported to make this claim