4seating.com
Ellen and Dean
"Manny did a great job helping us"
Manny did a great job helping us. He was very low pressure but knew alot about the different seats. When we came back he even gave us a quote and told us to go back and remeasure to make sure the seats we wanted would fit, it turned out that we wanted a different combination and he helped us re-quote for our new order. Thank you for the friendly and professional help Manny!
Tanya Earle
"My product came without instructions…"
My product came without instructions and he helped me resolve
Great guy
Manuel Gonzalez
Customer Service Representative
Tom M
"Great Customer Support"
We had trouble with the backrests on a couple of chairs not locking in place after delivery and assembly. I called 4seating, and Manuel asked me to send a video and/or pictures of the issue. After sending video, Manuel sent me a troubleshooting video that helped me resolve the issue. The whole support experience was smooth and effective. Thanks to Manuel for helping me quickly resolve the issue.
Ronnie Lemmond
"Megan in customer service was awesome!"
I spoke with Megan Moore regarding some theater seats I purchased in 2021 for a rental cabin. Someone stole all of the connectors to give them power! Megan found the info I needed and even took a picture of the item she was sending so I could see if it looked like what I needed and has shipped them to me. Megan spent alot of time helping me to get the right parts and she was amazing! She is a true asset to the company! I have used this company before and will definitely use them again!!
darlene clark
"Had to call in to get a part which I…"
Had to call in to get a part which I tore up. Customer service Megan, what a wonderful lady! So helpful with figuring out my part!! Love my furniture too!
lisa liddell
"Great customer service"
Megan was very friendly. She quickly helped me with my problem (a scratched tray table) and got a new tray table sent out to me. There was no hassle, just pleasant competent customer service. I also liked that I didn't have to go through a long automated call to get to a real person!
Scott Brown
"Fantastic customer service"
Fantastic customer service. Quick response to my email request. Very happy with the resolution of my issue. My grandson broke a couple parts on my new chair.
MZ
"Great customer service experience. "
Bought my second set of theater seating from the company. When a small plastic clip broke on a strut to hold one of the storage doors open, their customer service was outstanding. They sent me replacement part right away.
Sharon Thomas
"I called in today to get help with some…"
I called in today to get help with some replacement adapters and Megan was so sweet and patient as I described what I needed.
SP
"Fantastic quality seats"
Fantastic quality seats, delivered in 2 days, great customer support for order additional arm rest.
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