"On a recent audit we discovered this…"

On a recent audit we discovered this company had been debiting our company credit card for the past ten years for a number we have not used in 15 years. It was missed because they did not include the number on the invoices. Morally bankrupt !

"Matchmothets.org have been with…"

Matchmothets.org have been with ereceptionist since 2017 and they are always very supportive to our charity.
Cost effective service

"Just got a message after donkey years…"

Just got a message after donkey years of not using the service.

"Overall simple, easy and reliable"

We have used this system for in excess of 18 years now (formerly YAK) for access for our user services to contact our charity, Peak 4x4 Response, 24/7/365

It is simple to divert calls to our duty control team which enables us to be able to give our clients one number to cover it all.

The operation and set up is very easy and straight forward. In a world full of confusion an easy solution!

"Constantly having calls cutting off and…"

Constantly having calls cutting off and have to reset password. Seems to be on a daily basis now!

"Unreliable service."

My email server went down for the seconnd time this year, I called yesterday and was told the problem would be resolved. It has not I called back again this morning tobe informed the office is closed untill Monday morning. I have some travel document I need to recover for Monday.
Having been with onebox for over 25 years I begin to feel I must find another provider

"They have lost my virtual phone."

Very bad experience. They have lost my virtual phone, and now I can't recover it.

"absolutely useless"

absolutely useless, can't even cancel

"Impossible to cancel"

This is a fraudulent company. It is impossible to cancel service and they will fraudulently charge your payment method for ever.

In addition, no matter what I do and how I do it, I am unable to log in my account to cancel the account. I always get an error message that my log in credentials are invalid when they are not in fact invalid. I even reset the password multiple times and still get the same error message.

"ereception getting worse"

This used to be a great system but in recent months has become so unreliable.
I assume your own phones run through ereception, too many eggs in one basket as no calls are being routed.
Let’s see how many days it takes to sort this time.