"Excellent, no-pressure service"

Dealt with Mark when purchasing my Ford KA and service was excellent. Originally enquired about a car online, however, Mark found a better vehicle for me, at an excellent price. There was no pressure to buy, like there is with other car salesmen, which I appreciated after a not-so-pleasant experience at another garage. Service was very professional and easy. Drove away in my new car only 4 days after visiting the garage for the first time! Excellent service and experience!

"Sales and service"

normally you get jumped upon from sales people, went in to enquire, stood for a while, not 1 sales person came over,when we had dealt with the sales person I found them to be a bit unhelpful which was disappointing . I got the car which I was told the car would be serviced, after 2 weeks their was something wrong with the car, phoned the service department which were helpful, no problems at all. Got car back the same day which I was happy with, to be told their must have been a problem with 1 of the spark plugs?? Makes me think if the car has been serviced

"Buying A Car In Relaxed Manner With No Pressure From The Salesman."

Just went to look and have a tentative test drive. The car I bought sold itself to me but the relaxed atmosphere and how I was treated helped immensely. There was no coersion from the salesman whatsoever. He let me make my own decisions. Jennings Kia kept me touch throughout wwith my purchase. The salesman even set up my bluetooth in my car for me. Service was 2nd to none and I'd recommend that anyone who is looking to purchase a new car then they should definately check out Jennings Kia on Concord Way Thornaby on Tees.

"Excellent service"

First class service, ordered second car on Wednesday picked up Friday afternoon & great deal too! Would recommend to anybody

"The Jennings Experience"

I cannot fault my Kia Picanto however, I can fault Jennings sales department. Information was poor causing delay in delivery and PDI check list was incomplete. A simple thing such as the wheel nut security key was missing and despite promises to replace / resolve this issue I am still waiting.....2 weeks and counting. Star rating may change if this goes on much longer.

Oh! despite being corrected they still can't spell my name right.

"Excellent service"

Would highly recommend Jennings! Friendly helpful staff. The salesman made everything easy and I drove my new car home in less than a week.

"buying a used car"

all the staff both on the internet site and at the garage were extremely helpful and efficient. nothing was too much trouble.they brought the car to my house for the test drive. a very pleasing and satisfying experience

"Brilliant"

Wanted a particular spec for my budget - the salesman did his homework and found me the perfect car. Very happy!

"excellent service"

my experience in buying my car is totaly poitive Staff were friendly and helpful paper work was done with minimum of fuss.I would recocmmend Jennings to friends and family

"My Ford Focus"

I got my new car on Saturday and from when i chose it to picking it up i can't complain about anything. The staff at Jennings South Shields are helpful i had nothing to worry about because it was all sorted for me. I have gone to Jennings a long time now and it will stay like that because the staff are lovely and that makes things so much better.