"Excellent quality and customer service"

Very friendly 'non pushy' salesmanship.

Cars are brilliant quality and great to drive.

"service department"

Took my wife's Ibiza for a software update to hopefully cure a battery drain issue. I received a call saying they had a duty of care to inspect the car. I was told there was too much oil in the engine and it needed a set of front discs and pads. I explained they were replaced 3 months earlier and later realised 750 miles ago. Cost was £15 & around £250.
I had this checked by my local service centre. The oil was exactly on Max. And the discs only had surface rust due to lack of use and wet winter weather. If my wife had delt with this, money would have been wasted, as I was the one that had them done originaly.
I emailed Jennings Middlesbrough. Recieved a " we will respond within 24 hrs" email. Well over a week later and no reply.
Update. Some months have now passed, weather warmed and both discs are totally clear of any rust in the pad contact area.

"Great!"

great friendly service, made me feel welcome and confident with my purchase

"Audi A3 purchase"

To Dave and Rebecca , thank you so much for your personal attention whilst in the process of buying the Audi A3 in your showroom .
There was no pressure sale , just an informative chat regarding the car and a simple invite to test drive.This approach sold the car to me before even driving it as there friendly and professional manor was a joy to experience. To anyone thinking of buying a car from there showroom in Washington , don't worry ,you don't get hard sale tactic or pressure.
Well done guys , a sale well sold ..
Gary Horn

"Excellent customer service"

Very friendly and helpful staff. I found they will try and do what they can to help the customer no matter how big or small the issue is to make a sale.

"Buying from Jennings Ford Direct"

I had never bought a used car online before and was quite nervous about the process. But I needn't have worried, I received excellent, helpful, friendly service from Mal Singh from the start. He was so patient with my numerous questions and changes of mind. I'm also grateful to Dave Nicholson who dealt with the final details and ensured that my Ford Fiesta 1.0 Titanium ecoboost arrived in perfect, 'like new' condition. I couldn't be more delighted with it. I really liked the wide range of choice buying a car this way gave me, together with the peace of mind provided by the warranty, breakdown cover and RAC inspection. I'd definitely buy a car this way again and would recommend Jennings Ford Motor Group ( Jennings Ford Direct) to anyone.

"My New Ka"

First time I have bought a car from Jennings Stockton. I found the sales staff were friendly, helpful and not pushy. I was quoted a good price both for my part ex and for the new car without having to haggle for hours, and there was no pressure to buy Insurance, optional extras or a more expensive model. The whole purchase process was clearly explained. The car was ready when promised and the salesman checked everything over with me before handing me the keys. Based on this experience, I will return to Jennings, Stockton if I decide on another Ford for my next car.

"Ford focus service and MOT"

I used the car pick-up and return service which Jennings provide and although things were running about two hours later than originally planned the car was picked up and returned safe and sound. The service was OK (the car feels better for it) but the bodywork check failed to notice the damage to the rear bumber.

"New car purchase"

Greeted and shown around appropriate cars, after answering questions about what I wanted.
Everything about purchase and any extra offers well explained together with car features.

"My opinion of dealing with Mr. Craige Farrow of Jennings Dunston"

I can honestly say that this car buying experience with Craige has restored my faith in car salespersons. Non of the 'well the deal could be this or that'. But a straight forward written understandable price to pay.
Then when actually handing over the vehicle, he took great pains to explain everything in detail, from his in depth knowledge of all controls.
All in all a pleasurable car buying experience.