"Excellent service"

The member of staff I dealt with was friendly, informative and down-to-earth. He helped me choose the best specification for me, and explained clearly all of the features and options. I am a previous Mazda owner and was highly satisfied with Mazda products before, and I feel I will remain a loyal customer going forward.

"Very accommodating"

I found Jennings Ford an excellent company to deal with. I told them want I wanted to pay and they stuck to my budget

"never again"

Picked up our car a week after the day it was promised.
When we picked up the car it had two dents in the back bumper which weren't there when we bought it.
They then struggled to fit it in to fix....despite the fact they were the ones that dented .
Service and communication with the garage was appaling throughout . Even speaking to the manager who was not remotely bothered despite the fact that it was the body shop department who had dented the car.
Would not recommend this garage and would certainly never but a car from them .
Worst service i have ever experienced.
Totally spoilt the experience of buying a new car

"Buying a car."

Easy painless without stressexperience would buy again from this garage.

"Fantastic friendly service"

Dealer very helpful in finding the best deal for us and the transition was very smooth. Many thanks

"buying a new car"

Easy no nonsense. No 'hard sell' helpful advice to meet MY needs.

"so far well pleased with car"

well the only thing so far is the salesmans 4000 on the miles on the turns out to be about 25 mile short of 5000.

"Excellent"

No pushy sales which makes a refreshing change from your average car dealer. I dealt with Dave Nichollson from the Ford Middlesbrough branch and found him to be very friendly and helpful. He even went as far as explaining all the features in the car when I went to collect it as well as pairing my phones Bluetooth with the car for me. If I was being picky, the only criticism I would give would be that the Receptionist wasn't very welcoming and seemed to forget to use the words "Please" and "Thank You". Not what you would expect from someone who is representing your business and essentially is 'front of house'. Also the turnaround time from securing the car to actually collecting it was quite lengthy. It took a week in total however there was a Bank Holiday weekend in between which did slow the process down. Good things are worth waiting for though because I am really happy with the car and it was absolutely pristine inside and out on collection. Overall, the car itself and the service received from Dave made it hassle free and enjoyable. Would definetely recommend.

"Poor service"

Service very poor from start to finish

"New Ford Kuga"

The service we received from Jennings Ford dealership at Gateshead could not have been better. 'Thank you' especially to Paul who ensured a very comprehensive handover.

We recommend Jennings without reservation.